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Liberty Mazda

Hartford, CT

4.8
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,532 reviews

March 28, 2022

Very friendly show room staff, answered all my questions thoroughly. Would recommend dealership to all More

by CTUESTA927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
Mar 29, 2022 -

Liberty Mazda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

March 28, 2022

i enjoyed this dealership service was prompt and friendly. labor rates are high but normal for nowadays More

by DLM50365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 29, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

March 28, 2022

Good service. Shared valued suggestion. Helped with all requests. Service is efficient and had great communication. More

by xlfan.tju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 29, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 28, 2022

Quick, flexible and right! Great service department. Have had 5 Mazda’s since 1996. We still have 2. The service department always takes great care of this customers and alway More

by SLATERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Shannon Rode
Mar 29, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 27, 2022

After purchasing four vehicles with Liberty it has never been a problem. Service department is always helpful and courteous. More

by DEBRASTEVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Debra, for choosing Liberty Mazda!

March 27, 2022

Was a great experience till got home and the mileage written on the window was only like 3000 miles. When I checked the computer it was right and 5000mi. More

by PDORIO36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 28, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 28, 2022 -

PDORIO36 responded

Everything was fine except the mileage was written on the sticker not the right amount. I drive from Westbrook because their service is top notch Shannon is a great service assistant manager. Dose a great job and is knowledgeable for sure. Her supervisor is vary good too he helped me once with the car when I first bought it. Thanks

March 27, 2022

Good location, clean, friendly environment, hours of service are great. Little pricy, but worth it. More

by MRIVERA0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

March 27, 2022

I was kept well informed throughout the service and I was comfortable while I was waiting for the service to be completed. More

by DONICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2022

The service was prompt and efficient. My car was taken right away and the work was done in a reasonable amount of time. More

by MJMAGNANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 25, 2022

I have had great service here always. I will be back. I loved receiving the video of what was being done on my car and the results of each inspection. More

by TOEKNUCKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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