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Liberty Mazda

Hartford, CT

4.8
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,532 reviews

April 09, 2022

This is the second car I’ve purchased from Liberty Mazda and I would recommend them to everyone. Transparent, helpful and service oriented. More

by S.LANSING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jordan Udi
Apr 10, 2022 -

Liberty Mazda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Liberty Mazda are glad to have you as a customer.

April 09, 2022

The service manager Jason gave me the kind of personal service that will ensure I will return. More

by gary.ciesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2022

Very friendly staff that was very kind to my wife, me, and my daughter. Very honest and straightforward about the repairs needed and even tried to find us as many coupons as they could to lower the cost. More

by NIck_07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 08, 2022

Excellent customer service! Easy to understand, prompt and knowledgeable! I always feel welcomed and free to ask questions. Thank you! More

by ROBYN.DIPIETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

April 08, 2022

This is our third Mazda from liberty mazda always an great experience. I worked with Jason Nye all three times he’s on point with everything. He never let us down. More

by MYRAGONZALEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jason Nye, Jonathan Martinez
Apr 10, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

April 08, 2022

I have been going here for about twelve years. I enjoy dealing with Jason and his crew. I find the service grand and the quality of the work excellent. More

by MELLOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Jason and our service team here at Liberty Mazda. We appreciate your business and hope to see you again soon!

April 08, 2022

Treated very well by everyone. Zach did a great job of responding to all my concerns. More

by GLSHOME
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Zach Bearse
Apr 10, 2022 -

Liberty Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Zach and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 07, 2022

1) the help and reassurance I get immediately from the service rep makes me feel valued. Jonathan is a gem. Don’t lose him. 2) the videos made by the technicians are well done and their assessment of More

by SPERRYTUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor the service manager is very welcoming (and knows my name!), Jonathan Martinez, Zach Apruzzese
Apr 07, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Jason, Jonathan, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 07, 2022

Jonathan was such a great help. I think he’s a service advisor? Happy customer! More

by NORMAORTIZ32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Netherland, Jonathan Martinez
Apr 07, 2022 -

Liberty Mazda responded

Norma, We are very happy to hear Jonathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2022

Professional polite clean understanding accommodating always doing their best to guarantee customer satisfaction They have my trust for reliability & dependability More

by micheemack35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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