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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,532 reviews

May 03, 2022

Jordan was very attentive and eager to help, he did everything possible to make me leave from there happy and he absolutely delivered. Everyone in the location was helpful and friendly with Jordan goin More

by Norma Moreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Jordan Udi
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May 04, 2022 -

Liberty Mazda responded

Thank you, Norma, and congratulations on your new vehicle! We are so glad that Jordan had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 02, 2022

Really good customer service. Love the fact that they show you a video of your car. Comfortable waiting area as well. More

by MAIR05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
May 02, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 02, 2022

Elana and Jonathan were AMAZING! I was in such a jam and this team helped me solve a problem, no other Mazda even tried to. Dream Team! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elana, Jonathan Martinez
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May 02, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 02, 2022

The best dealership ever! They always provide excellent service and that is what is important! More

by Kpastrana260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 02, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

April 30, 2022

Friendly enough staff. However, I often struggle during my visits with tasks being incomplete or forgotten. Work appears to be quality. They do partner on upcoming mainte More

by TIFFANY.SECONDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 01, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Tiffany, and hope to see you again soon!

April 29, 2022

Shannon Rode is the reason I keep bringing my vehicle to Mazda for servicing. I know everything will be taken care of properly and timely! More

by ALLENNIELSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 01, 2022 -

Liberty Mazda responded

We are very happy to hear that Shannon always provides you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 29, 2022

I love the video about the car and service was very quick, I like the Whitney area it was very clean and very airy More

by Puffggraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 01, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

April 29, 2022

Very pushy promoting their services and did not like that at all. Of I say no then its no. More

by kwtwsv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Rode
Report | Print
May 04, 2022 -

Liberty Mazda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 29, 2022

Pleasant, clean and smiling faces upon arrival. Clean wAiting area and a nice chat with the salemen. More

by SGREGORY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeon, Jonathan Martinez, Shannon Rode, Zach Apruzzese
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May 01, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

April 28, 2022

Excellent service Shannon as always extremely competent and gracious Will bring my other vehicle shortly More

by JJPARRISH212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Apr 28, 2022 -

Liberty Mazda responded

It's great to hear that Shannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

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