Liberty Hyundai

The worst customer service - can't even register a car I bought 4 cars from this dealer in the last year. Last 2 they never called me about plates. I called them before expiration of temps and found out th I bought 4 cars from this dealer in the last year. Last 2 they never called me about plates. I called them before expiration of temps and found out they were told weeks before they needed something but never called me. Mike Mojica (salesman) told me they could get me new temp plates which was wrong and he never called me back to follow up. Found out 2 days later that they found out they needed something else and still never called me. Manager Kris Kamlet wouldn't get on the phone with me or return my call until I got Hyundai corporate involved. Temporary plates expiring and they told me they won't provide loaners even though they admitted that they dropped the ball. How does a dealer not follow up on plates, let temp plates expire without, and not even provide a loaner. Looking at their reviews for the last few years, many more negative reviews in the last 12 months. Must be a change of management for the worse - probably Kris Kamlet. I saw him totally berate and older couple looking to buy as car as several of the other reviewers pointed out. Salesman Mike Mojica talks big about what he'll do but then didn't follow through. More

THIS DEALER WILL LOWER YOUR EXPECTATIONS! Do not waste your time. My wife and I spent a total of 5 hours between two days testing and then making an offer on an advertised 2019 Tucson Ultimate Do not waste your time. My wife and I spent a total of 5 hours between two days testing and then making an offer on an advertised 2019 Tucson Ultimate only to be told that it was not available. We then asked about 2 others that were also advertised and was told that they also were not available! A less desirable model was finally offered to us. If you are considering a purchasing a Hyundai, look elsewhere. More

Shockingly disrespectful I was moving along with our sales guy til the part where we needed to bring in the sales manager, I was only looking for literally a few dollars off o I was moving along with our sales guy til the part where we needed to bring in the sales manager, I was only looking for literally a few dollars off of the monthly bill, when "Kris the sales manager" was involved, he spoke to us as if we were children and when he realized we weren't happy with the deal, he actually took the papers of the table, told us we can go and when i went to shake the sales guy's hand Kris pointed at the door. I could not believe someone would do that. Clearly there goal was to makes cookie cutter sales and if you didn't like it, they literally kick you out of there show room. I would never recommend this place to anyone I didn't hate. Side note, I wrote a similar review on there Facebook page and they never published it. More

2016 hyundai genesis liberty Hyundai awesome dealership Peter Herbst the salesman and the financial manager even stayed after hours to make sure i drove away with my new liberty Hyundai awesome dealership Peter Herbst the salesman and the financial manager even stayed after hours to make sure i drove away with my new car More

Good Experience Dropped in “just looking.” Eddie Ramirez was my excellent salesman. Pleasant, polite, low key. He made me an offer that I couldn’t refuse! Now I’m Dropped in “just looking.” Eddie Ramirez was my excellent salesman. Pleasant, polite, low key. He made me an offer that I couldn’t refuse! Now I’m happily driving my new Hyundai Sonata. More

Rude beyond belief Showed up for an appointment but or salesman wasn’t in yet. General manager was rude, nasty and unapologetic. 3 years ago Liberty was great, not sure Showed up for an appointment but or salesman wasn’t in yet. General manager was rude, nasty and unapologetic. 3 years ago Liberty was great, not sure what happened since then. More

Stellar buying experience My husband and I recently purchased a Genesis G80 from Liberty Hyundai. We had a great experience and you will too if you are lucky enough to have TJ My husband and I recently purchased a Genesis G80 from Liberty Hyundai. We had a great experience and you will too if you are lucky enough to have TJ as your salesman. He is attentive, knowledgeable, and he really listens and hears how he can best assist you. We spent some time just looking at the vehicles, both in the showroom and on the lot before we took the G80 for a test drive. I’m usually nervous when I drive a vehicle for the first time but TJ made us feel so comfortable and at ease that I could really experience the drive. The negotiation process, which I generally detest, was a non issue with TJ working with us. I can’t say enough about the whole experience and we just love the car. For certain, I won’t buy a new car anywhere else! More

Best dealership Kris Kamlet gave me a price by email that no other dealership would beat by email. Peter Herbst answered all my questions quickly by email so that I c Kris Kamlet gave me a price by email that no other dealership would beat by email. Peter Herbst answered all my questions quickly by email so that I could purchase my car with no problem when I went in. Pino was very nice and professional as well. No other dealership can compare to Liberty Hyundai More

Made it easy My in laws needed a lease and I volunteered to help them. Decided on a Hyundai and did some reconnaissance at Liberty. (I personally have a Subaru fro My in laws needed a lease and I volunteered to help them. Decided on a Hyundai and did some reconnaissance at Liberty. (I personally have a Subaru from their sister dealership. The purchase experience there was great and I figured that if it was "in the family," then I would also have a good experience at their Hyundai showroom.) Ray was terrifIc. No games - just straight to a very competitive price compared to the others I researched. I brought my in laws in the next day and they patiently walked them through the process. My in laws and I could not be happier. They made it really smooth. More

Awesome Would like to thank Peter our salesman who work with me to get a good deal. Thanks again. Was amazed how he work all the numbers in his head and was c Would like to thank Peter our salesman who work with me to get a good deal. Thanks again. Was amazed how he work all the numbers in his head and was correct when check. He listens and break down and explain all details to you so you can understand. Thanks again Peter. You were awesome. Bibi More