Liberty Hyundai

Liberty Hyundai is a great dealership! Mike Mojica was our salesman who was helpful, knowledgeable, friendly, and a tremendous pleasure to work with. We are very happy with our purchase! our salesman who was helpful, knowledgeable, friendly, and a tremendous pleasure to work with. We are very happy with our purchase! More

Purchased my Tucson from Mike he was awesome to work with very low pressure and to the point! Couldn’t be happier with the service even offered to deliver it to me 45 mins away from the dealership ! very low pressure and to the point! Couldn’t be happier with the service even offered to deliver it to me 45 mins away from the dealership ! More

New whip who dissss I just leased a 2020 Hyundai Kona SEL earlier this week, and I absolutely love her! Not only is the vehicle in amazing condition, but I also had a won I just leased a 2020 Hyundai Kona SEL earlier this week, and I absolutely love her! Not only is the vehicle in amazing condition, but I also had a wonderful experience talking to the sales rep, Peter Lim. When we went into Liberty, we were under the impression that the lease rate would be lower than the price listed on their website. However, Peter was able to readjust the price to give us the lowest value of all the dealerships I had previously spoken to. He was a very helpful representative, and I am very glad we came to this business. More

"lesson learned" In fairness to the car selections and cleanliness of the area, I have no problem with the dealership itself. I can not say anything about the Service In fairness to the car selections and cleanliness of the area, I have no problem with the dealership itself. I can not say anything about the Service dept. yet because it is a separate building from the sales/showroom. The problem was the Sales Rep. I had Mike Mojica as a Sales rep. Please DO NOT ask for him. If you can AVOID him, do yourself a favor, please do. I'm just saying this because I would like to share my bad experience with him. He will not give you SUPPORT at all but all HIDDEN SURPRISES. I should have read and learned from other people's review before coming to him. Lesson learned. I have a good experience with Pino (but he is not Sales - Business Manager) I have a good experience with Victoria (but she is not Sales - Receptionist) More

My wife and I purchased a 2020 Hyundai Tuscon Limited from Liberty Hyundai just a few days ago during Covid 19. From the first point of contact with BDC manager Victoria Miller to General Manager Kris Ka from Liberty Hyundai just a few days ago during Covid 19. From the first point of contact with BDC manager Victoria Miller to General Manager Kris Kamlet to our Sales Consultant Peter Lim it was a truly pleasurable experience. If you are looking for a new or pre-owned Hyundai go to Liberty. More

Just had a talk with the internet sales manager Ms. Charmaine. It was very unpleasant and very unprofessional. She got heated as I asked her questions regarding my potential interest in their services. Charmaine. It was very unpleasant and very unprofessional. She got heated as I asked her questions regarding my potential interest in their services. When asked what the payment would be without a down payment, she misunderstood what I was saying, raised her voice, and proceeded to tell me not to put words in her mouth. (She thought I was saying that the price she told me she could match was one without down payment). Even though I understand why she might be annoyed if that is how she understood what I was saying, the unprofessional attitude she displayed deterred me from doing business with them. I hung up informing her that this is terrible customer service and that I will not doing business with them ever. It's a shame that they could've had another customer, yet the manager ruined it for them. Please go to a different dealer for your services. More

Poor Contact With Customers, Wrong Info Entered. My first lease with these guys was fine. My second one, however, was handled with the pinnacle of unprofessional. First and foremost, my sales rep, Ed My first lease with these guys was fine. My second one, however, was handled with the pinnacle of unprofessional. First and foremost, my sales rep, Ed, never called me back when I asked him to. Ever. Secondly, after signing the lease, I was never informed my registration was ready. Third, and this one's the kicker, they entered all the wrong information on my contract. Some random person several towns over has been getting my statements with all of my personal information. And lastly, Hyundai Motor Finance never received the contract that has all the wrong information. Stay away from this dealership at all costs. They do not know what they're doing and WILL make careless mistakes. More

Fraudulent Sales Practices at Liberty Hyundai Yes, the one star reviews are piling up for a reason; I think the management (Kris Kamlet) at this dealership is a dishonest liar. I say this without Yes, the one star reviews are piling up for a reason; I think the management (Kris Kamlet) at this dealership is a dishonest liar. I say this without worry of a defamation suit because I would own him in a deposition. Kris Kamlet lied and covered up his finance departments misdeeds. The dealership realized early on I was on to their antics so they withheld the Hyundai customer satisfaction survey from me. Kris does not want the truth getting back to Hyundai. I advise all potential customers to seek a more reputable dealer for your Hyundai and Genesis needs. More

Terrible sales and support Had an experience about a month ago with salesman Mike Mojica that was a complete and absolute turnoff. Majoica originally gave me one price and then Had an experience about a month ago with salesman Mike Mojica that was a complete and absolute turnoff. Majoica originally gave me one price and then had the audacity to blame me for his revised and of course much higher price on the car. He then cops attitude with me and goes from being nice and respectful to being nasty and rude. Seriously one of the worst buying experiences I have ever had and from a guy who knew close to nothing about the product he was selling. Needless to say, went to buy another Genesis G80 from another dealership. Genesis should re-evaluate this dealership because they don’t reflect the brand. More

The worst customer service - can't even register a car I bought 4 cars from this dealer in the last year. Last 2 they never called me about plates. I called them before expiration of temps and found out th I bought 4 cars from this dealer in the last year. Last 2 they never called me about plates. I called them before expiration of temps and found out they were told weeks before they needed something but never called me. Mike Mojica (salesman) told me they could get me new temp plates which was wrong and he never called me back to follow up. Found out 2 days later that they found out they needed something else and still never called me. Manager Kris Kamlet wouldn't get on the phone with me or return my call until I got Hyundai corporate involved. Temporary plates expiring and they told me they won't provide loaners even though they admitted that they dropped the ball. How does a dealer not follow up on plates, let temp plates expire without, and not even provide a loaner. Looking at their reviews for the last few years, many more negative reviews in the last 12 months. Must be a change of management for the worse - probably Kris Kamlet. I saw him totally berate and older couple looking to buy as car as several of the other reviewers pointed out. Salesman Mike Mojica talks big about what he'll do but then didn't follow through. More