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Liberty Hyundai
Mahwah, NJ
1,115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,115 reviews
March 09, 2014
My experience at Liberty Hundai was very pleasant . The staff was polite, knowledgable and accommodating . I would return in the future and recommend Libery Hundai to others. staff was polite, knowledgable and accommodating . I would return in the future and recommend Libery Hundai to others. More
by tammykm
Employees Worked With
Ray Arroyo
February 22, 2014
Ray was willing to spend as much time with me as I wanted. He was very good at explaining all the car features and even paired my cell phone for me. Showed me the quick reference book and answered all wanted. He was very good at explaining all the car features and even paired my cell phone for me. Showed me the quick reference book and answered all my questions. More
by Croukema
Employees Worked With
Ray Arroyo
February 04, 2014
Gabriella was very nice and made us feel very comfortable in our buying experience. She was not pushy and broke down all the numbers in an understandable manner. She also gave us multiple follow up calls aft in our buying experience. She was not pushy and broke down all the numbers in an understandable manner. She also gave us multiple follow up calls after the purchase to make sure everything was ok. I would recommend Gabriella to anyone who is looking to buy a Hyundai in the future. More
by aruiz99
January 17, 2014
Gabby was informative, not pushy and friendly. The management team put there heads together to make this deal happen, We are looking to replace another car and we are going to do it at Liberty. Highly management team put there heads together to make this deal happen, We are looking to replace another car and we are going to do it at Liberty. Highly recommend the Dealer and Gabby More
by bstrada
January 12, 2014
Chris is a super salesman, he is eager to serve, anxioous to perform. Gregg in Finance was equally anxious to explain all the service plans. Tw oassets to a great dealership. 10 plus rating. to perform. Gregg in Finance was equally anxious to explain all the service plans. Tw oassets to a great dealership. 10 plus rating. More
by apietro95
Employees Worked With
Chris Werling
December 19, 2013
Overall terrible people. Agree with previous post about false friendliness with terms such as "pal", "buddy", etc. We were promised to be able to return our car here though not originally leased at thi false friendliness with terms such as "pal", "buddy", etc. We were promised to be able to return our car here though not originally leased at this dealership, made am appointment, arrived and were turned away. I was with my wife who was 8 months pregnant at time, and not only were we shouted at, treated like disabled children and given no basic human courtesy, the refused to take the car back even though we had the appointment and we had confirmed with corporate that they would have to take the car. They even went to far as to insinuate we were lying about making an appointment. We believe it was because the month before, the evaluated the car for the end of lease buy-out option and noticed a few things that would make the car difficult to sell from their lot. They claimed there was no room, but when we had made the appointment only hours before there was enough room? We dealt with reg floor salesman, manager and the head/owner of the dealership. All were nasty to my wife and myself Never using them again. Tl;dr Liberypty Hyundai salespeople and managers are xxxxxxxx. Never use this dealership, even if your first born sons life depended on it. They would screw you over anyway. If you want more of the story or names (Ryan the sales guy and DeSalvia the owner) feel free to email me and ask. Nechama1022@gmail,com I wish I could give them 0 stars Was this review …? More
by neil po
Employees Worked With
Eddie Saint-Preux
November 30, 2013
My trip to this dealership was a waste of my time. The sales person was new and had limited knowledge of the product, the sales promotions, and the financing. When I entered the store, there was another sales person was new and had limited knowledge of the product, the sales promotions, and the financing. When I entered the store, there was another women complaining about the fact that they did not discount the sticker price of the car! I should have spoke with her and I wouldn't have had wasted 2 and a half hours of my time! Fortunately, I found a better dealership that worked with me on the price, and the promotions and we were able to make and close the deal in under 2 hours. Your dealership was unable to even give me the bottom line of the price on the car. I had to try to back it out of the financed figures. I would never recommend this dealership and please take me off your email list. Thanks More
by ksmimmo
November 25, 2013
I sent a internet inquiry and quickly received email confirmation from Eddie Saint Preux. Shorty after Gabriella reached me via phone and setup a appointment for later that day. This was very impressive confirmation from Eddie Saint Preux. Shorty after Gabriella reached me via phone and setup a appointment for later that day. This was very impressive to me. I arrived at the dealer and was treated by one smiling employee after another. I then met Gabriella and we discussed the car of my interest. A test drive was next and Gabriella was very informative and had all the answers. From here on it was negotiation time and my dealings with a sales manager that I am sorry I forgot their name, was as expected, polite and a good give and take. I am especially appreciative for Eddie the internet manager getting involved at the most crucial time and helping get the deal over the finish line. Delivery was conducted by Gabriella and was nothing short of terrific. Very impressed with Gabriella and EVERYONE I dealt with. All have great customer service skills. I highly recommend this dealership and Gabriella as a sales consultant to work with. All the managers were top notch and were most interested in completing a deal. Thanks! Thomas J. Sutera More
by Thomas Sutera
Employees Worked With
Eddie Saint-Preux
