Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Honda - Service Center

Hartford, CT

4.5
2,099 Reviews
Call Service Center (860) 856-8700

2,099 Reviews of Liberty Honda - Service Center

Sort by
April 04, 2025

Very pleasant experience. They are very knowledgeable and willing to take the time to explain what they did when you pick up the vehicle. Thank you! More

by Tscjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

April 04, 2025

Chloe is the best. She always takes care of everything. Can’t say the same thing about the person who handled our service the time before last. More

by frFFito19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

April 04, 2025

Every time I have service on my car, everything goes smooth and on time Great service! More

by George Marinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

April 04, 2025

Non responsive to calls , no text message etiquette, using caps to communicate , no loaner car provided , road side assistance took 3.5 hours to reach More

by Rais Arya
Recommend Dealer
No
Employees Worked With
Nelly
Report | Print
Apr 09, 2025 -

Liberty Honda responded

Providing a positive experience is our top priority, Rais, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 01, 2025

Very knowledgeable on what was being done and clearly explained it. Very friendly & pleasant to talk to More

by tfgj4
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Report | Print
Apr 01, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2025

Easy process for drop off and pick up. Attentive and thorough. Good experience overall. I’d recommend to others. More

by tban
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

March 29, 2025

Had to take a sick day off because my car wasn’t ready on time .two days for a recall More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 28, 2025

Extremely fast and detailed service, no waiting, happy to use their service dept any time More

by Jasonkriscenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

March 27, 2025

Quick reliable I've been going here all my life and I've never had issues and they always address my concerns More

by KOCAQI001
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Mar 27, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 26, 2025

Alignment issue was not checked. It was reported by the supervisor that there was an alignment issue. But when I mentioned the alignment was repaired few months ago by the Liberty Ho More

by SAUGATA91
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Report | Print
Mar 27, 2025 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

1
...
7
8
9
...
210