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Liberty Honda - Service Center

Hartford, CT

4.5
1,927 Reviews

1,927 Reviews of Liberty Honda - Service Center

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December 08, 2024

My car runs very fast with rge new battery and my headlight is myst brighter More

by Bwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selanva
Dec 09, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

December 07, 2024

Good customer service. Did not have to wait long when I arrived. Service staff explained 30000 mile Service and provided estimate. Service was done in adequate time. I More

by ynieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Dec 08, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

December 07, 2024

At my recent visit they spotted the issue which should had previously been detected…they were honest, gave me a loaner car and took care of the problem without any charges to me. Refreshing to a see a de More

by SEASHOREJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

Prompt good service. Clean and neat waiting room. Fair prices for Maintance work. Happy customer here More

by Scott Beisiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Scott, and it's great to hear about your excellent experience here at Liberty Honda.

December 06, 2024

Everyone we dealt with was very professional and thorough. Every option was presented without a forced sales pitch. More

by polareagle113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 05, 2024

I called nearly 6 times today just to get a quote for 100k miles service. Every time the call was answered by Lisa and was told that I would get a call back with a quote but no one ever called. Hope they More

by Muralie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
Dec 09, 2024 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 04, 2024

They have been very helpful since I got my car in 2023, with the couple recalls that it’s had and helping me maintain it. Scott was very generous and honest with me last week about the maintenance it neede More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Scott and the team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 04, 2024

I'm usually pleased with my service at Liberty Honda, but on my last visit I didn't receive a multi-point inspection report and they said I was due for major services which I completed with them earlier this More

by D.N
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
Dec 05, 2024 -

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 03, 2024

excellent service, everything was seamless and fast. i like the video of the car for the peace of mind More

by jaredwalter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

December 03, 2024

Friendly and always willing to help the new car leaser with questions and needs at any time. More

by PFELGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

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