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Liberty Honda - Service Center

Hartford, CT

4.5
2,060 Reviews
Call Service Center (860) 856-8700

2,060 Reviews of Liberty Honda - Service Center

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April 10, 2025

I trust the honesty of this service provider He did exactly what was needed and my car runs beautifully More

by j.simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 10, 2025

I have dealt with Honda for many years but I noticed it's care for customers needs and satisfaction has gone down. There has been multiple changes for caring and greeting customers. More

by cbreedlove043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Svetlana Reish
Report | Print
Apr 14, 2025 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 09, 2025

I’m from Wallingford ct I just bought a 2023 Honda passport so far I’m happy with it everyone there are nice and helpful I give 10 out of 10 I recommend this dealership thank you guys. More

by Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2025

They can work on improving scheduling but everything else was good. The gentleman that took care of me was professional and very helpful More

by mrscopeland0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 09, 2025

The dealer did a great job and kept me updated on when the car would be available for pickup. More

by jaeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

April 07, 2025

Leo and Rocky were friendly, helpful and accommodating. They made purchasing our new CRV a pleasure. More

by Mark H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Martinez
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Apr 07, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 07, 2025

I had a wonderful experience getting my vehicle serviced and always know I am in good hands whenever I make an appointment. More

by Thomas Feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estheban Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 07, 2025

Great experience. Chloe is very knowledgeable Great experience from start to finish Gave great advice on services needed or not needed More

by LEA.SILVA444
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Apr 08, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 06, 2025

Friendly staff, fast service. Service staff kept me informed of where my vehicle was in the service process. More

by familygrzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2025

Recently purchased a 2025 CRV. We were very happy with the courtesy and professionalism extended to us by Tim Leyden, Caitlin Conley and Rocky Hernando. From the moment that we sta More

by Glen.bonin50
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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