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Liberty Honda - Service Center

Hartford, CT

4.5
2,202 Reviews
Call Service Center (860) 856-8700

2,202 Reviews of Liberty Honda - Service Center

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June 25, 2025

Nelly the service rep was very efficient, polite and processional. Livery Honda is lucky to have her on their team.. More

by ACSRDESKTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly
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Jun 26, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2025

Chloe, my service provider has been excellent. Every time I brought my vehicle in for service. Full inspection was completed on my vehicle and the issue I brought it in for was resolved and covere More

by kelseyvroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

June 24, 2025

Communication great. Service was on time and effective. Good job and very happy with results More

by shaicassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2025

I’ve purchased multiple vehicles at Liberty Honda and have had service done there as well and have always been very satisfied. More

by kparizo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelly Justiniano
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Jun 23, 2025 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 22, 2025

06/22/2025 received new battery after remote start removed, car was okay, today car is doing same thing More

by TINAKERR96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Liberty Honda responded

Tina, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 21, 2025

Ms Nelly advised the necessary services to be performed based on the mileage of the car, which I greatly appreciate More

by GDN
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
Report | Print
Jun 21, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

June 21, 2025

Diagnosis of my car’s issue was made quickly. The repair was scheduled incredibly fast. Work was done professionally. Scott personally arranged for a loaner car, which I appreciate More

by JLRS314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 21, 2025

Ms Nelly advised the necessary services to be performed based on the mileage of the car, which I greatly appreciate More

by GDN
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
Report | Print
Jun 21, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

June 21, 2025

Pays attention to the details of my car and the reason of the visit. Very friendly service. More

by Michaelandrewtavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 20, 2025

Liberty Honda is a very reliable dealership. I go to them whenever I want to purchase or service my car. Service team is very thorough and my vehicle is ready when promised. More

by DIANE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
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Jun 20, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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