Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Honda - Service Center

Hartford, CT

4.5
1,961 Reviews
Call Service Center (860) 856-8700

1,961 Reviews of Liberty Honda - Service Center

Sort by
August 02, 2024

My appointment was for a key replacement in which it was replaced. Then a complementary inspections was performed and then told almost $1000 of parts needed to be replaced. More

by Meadedenise53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Liberty Honda responded

Thank you, Denise, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

August 02, 2024

Review is for Liberty Honda Service Dept & Chloe Trujilo. Very well-organized and efficient department. Chloe's a great communicator, patient and helpful. Always a stress-free experience. More

by carolfitz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Carol, and don't hesitate to let us know if we can be of further assistance.

July 30, 2024

Service was great! ! As long as Chloe is there I will come back!! She is awesome!! Please give her a raise!! More

by MBOURASSA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Liberty Honda responded

Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

July 29, 2024

Amazing service and everyone was fast, friendly and helpful, especially when explaining what I needed to get done now vs later! More

by Timothy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Liberty Honda responded

Timothy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2024

They are reliable and i trust them all keep its up good team work love More

by martinmarie560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

July 18, 2024

I hope this new management team is better than the last one. Was not happy with the last one. More

by Schick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Liberty Honda responded

Schick, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 11, 2024

I haven't had any issues with Liberty Honda and if they were to arise the service writers take care of it especially Sylvetta. Sorry If I spelled wrong. She is so good. Has been so good with my last car an More

by Urwifey73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana
Report | Print
Jul 12, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Svetlana and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2024

The staff way helpful. They kept me informed of the status of my vehicle and the service was performed as described. More

by TDEJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your service experience with Liberty Honda. We appreciate your business and hope to see you again soon!

July 03, 2024

The process was extremely smooth, and my car was ready earlier than expected! I will return! More

by diane.willcutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Liberty Honda responded

Diane, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda; we look forward to having you as a valued customer for many years to come!

June 25, 2024

This visit was not good. Others were good. I was disappointed but will likely go back. More

by TMGRIES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the service rep name but not listed
Report | Print
Jun 25, 2024 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

1
...
21
22
23
...
197