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Liberty Honda - Service Center

Hartford, CT

4.5
1,961 Reviews

1,961 Reviews of Liberty Honda - Service Center

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August 20, 2024

They did a great job. My car looks brand new the inside of the car was cleaned. More

by MARIAGOYZUETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on my car
Aug 21, 2024 -

Liberty Honda responded

Maria, Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

August 19, 2024

excellent service, Chloe is the best. she is very nice and professional, very pleasant to work with More

by huskyMat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

August 18, 2024

Chloe was very attentive and accommodating with the situation. I will return again for my next service. More

by NYSUNKISTGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 17, 2024

Brenda is amazing and I will always choose her when I can. She helped solve my car’s problem and was able to investigate if my repairs were still covered under warranty. Her communication is great and I More

by LINDAYAMAMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Aug 18, 2024 -

Liberty Honda responded

Thank you, Linda, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brenda here at Liberty Honda.

August 16, 2024

Chloe is knowledgeable, professional and always making sure everything is done right and to my expectations. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Liberty Honda responded

Thank you, Scott, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

August 15, 2024

I didn't del with James directly but did deal with Justin Dingle and Leo Martinez. They were both great to work with. More

by JLLYBN1575
Service Time
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Justin and Leo met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

August 15, 2024

Chloe is fantastic. She always always make sure that I’m completely satisfied. She is the reason I continued to return to the dealership. More

by RTJASB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chloe and our team here at Liberty Honda.

August 14, 2024

Efficient and professional service from all members of the service staff. I would send a friend here. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Liberty Honda responded

Will, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2024

Dealership initially said up to 2 weeks, they kept my car 5 full weeks with little to no communication. More

by Lisette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 12, 2024

Liberty Honda offers great services! Staffs are highly professional and friendly. Great experiences and will definitely come back again! More

by Zhangyiding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

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