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Liberty Honda - Service Center

Hartford, CT

4.5
2,202 Reviews

2,202 Reviews of Liberty Honda - Service Center

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June 30, 2025

Amazing service. Timely response. They treated us well ! Great to work with Chloe. She was excellent in following up and advising what we needed More

by ANJAN04090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 30, 2025

I have not dealt with the dealership, only the service dept, and they were great. More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

June 27, 2025

Excellent experience with Nelly and Joe Becker Excellent experience with Nelly and Joe Becker. They solved my problem and were very willing to work with me More

by Tauqeer0
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
Jun 27, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2025

Beautiful work. Brought it in Monday, picked it up on Friday. As promised. They even vacuumed out the car. Looked new. More

by DUFFYMO
Recommend Dealer
Yes
Employees Worked With
Frank. Outstanding job.
Jun 27, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 26, 2025

Great experience in repairing my car two times once in 2020 and once may 2025. Great job on the repair and communication. More

by emwilson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Moser
Jun 26, 2025 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 26, 2025

Expensive, but great quality service No Let's move on, I said everything necessary above Done More

by tool_fan
Recommend Dealer
Yes
Employees Worked With
Svetlana
Jun 26, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

June 26, 2025

Great customer service. I was told about the service , how much it would cost, and how long it would take to fix it. Scott did what he said he would do on time and for the s More

by Harsh.gujju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

June 26, 2025

Chloe helped me from start to finish! She took initiative to seek out information needed to handle a recall issue as well as a poorly operating air conditioning system, as I’d purchased m More

by KMUCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2025

Associate who handled my last visit was professional and courteous. The service was quick and complete More

by JOSEPHSPANGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2025

Nelly very calming and patient. She mentioned to me that my car will be available next day. More

by ARIERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!