2,025 Reviews of Liberty Honda - Service Center
Liberty is still #1 I have been with Liberty Honda since 1987 when the dealership was on Washington Street in Hartford, CT. The friendly, professional service is why I bo I have been with Liberty Honda since 1987 when the dealership was on Washington Street in Hartford, CT. The friendly, professional service is why I bought my 1st-ever new car (Honda Civic, DX, standard) back in '87. I traded that car in with 250,000 miles on it and could have gone at least another 50,000 - EASY!!! I REFUSE to let anyone else fix my Odyssey because I know when I drop-off my car to be serviced the Customer Service Representative, mechanic(s), cashier or anyone else who works there will do it the correct way for a fair price. And, if something didn't work right after it was completed, they will stand behind their work and not charge you again - unlike other places that service cars. As long as Liberty keeps on doing what they are doing, I will travel from Colchester, CT (25 miles) to have peace of mind knowing they will take care of my car, and me by proxy, the correct and professional way. Go Liberty!!! More
Excellent Service Once again I was impressed by the level of professionalism by the service staff at Liberty Honda. I've purchased two cars there and have been using t Once again I was impressed by the level of professionalism by the service staff at Liberty Honda. I've purchased two cars there and have been using them for service since 2008. Always a positive experience. More
Oil Change Best Service Department I've ever used !!! I live in Griswold, CT and bought my new Honda CRV @ Liberty in Hartford, CT (75+ miles from my home) inst Best Service Department I've ever used !!! I live in Griswold, CT and bought my new Honda CRV @ Liberty in Hartford, CT (75+ miles from my home) instead of a dealership near me !!! More
Usual great service The service advisor I had was very courteous and professional . I came in for an oil change but she informed me I had an open recall . She took care o The service advisor I had was very courteous and professional . I came in for an oil change but she informed me I had an open recall . She took care of that and had my car washed too ! More
Recall on CRV FUEL FEED This is my third Honda and first CRV. Everyone at Liberty Honda is wonderful and makes business so pleasant. From sales to service it is always a pl This is my third Honda and first CRV. Everyone at Liberty Honda is wonderful and makes business so pleasant. From sales to service it is always a pleasure to visit. Keep up the great work. More
Excellent service i did not schedule a appointment i was able to go in a 7;00 and was out by 8;00. the service was done very quickly i was very please with my service r i did not schedule a appointment i was able to go in a 7;00 and was out by 8;00. the service was done very quickly i was very please with my service rep. More
Excellent Customer Service and Mechanics James was very pleasant and professional. He checked to see if there was any service that needed to be done (besides the oil change and service check James was very pleasant and professional. He checked to see if there was any service that needed to be done (besides the oil change and service check that I had come in for). He also checked to see if there were any recalls that needed to be fixed. I have been a customer for many years and have always been pleased with the service I received. More
Helpful staff. I had basic service done. Chloe got an appointment that worked best for me. The service was done quickly. The staff explained all steps involved. I had basic service done. Chloe got an appointment that worked best for me. The service was done quickly. The staff explained all steps involved. More
Excellent Staff - quick service unique problem with key fob - requires a return visit to isolate and resolve - I was pleased with my 1st visit and also took care of a recall item wit unique problem with key fob - requires a return visit to isolate and resolve - I was pleased with my 1st visit and also took care of a recall item with battery sensor. Next week hope to resolve the key fob problem. Great experience at Liberty Honda. More
James is excellent- he communicated and explained well! Let's face it- no one looks forward to getting their car serviced. I was pleasantly surprised by my experience this weekend at Libery Honda! I appre Let's face it- no one looks forward to getting their car serviced. I was pleasantly surprised by my experience this weekend at Libery Honda! I appreciate coming into a service center that is clean and efficiently run. James communicated with me and explained the needs of my car thoroughly. I will return when I have future car needs. Thank you James, for an excellent experience! More