Liberty Honda - Service Center

Excellent. Courteous and professional staff members. Keep up the great job. Jamie was very caring and took the time to the car serviced and washed. Great work! Courteous and professional staff members. Keep up the great job. Jamie was very caring and took the time to the car serviced and washed. Great work! More

Excellent visit this time I have purchased 4 Hondas from Liberty Honda since 2003 and have always had my cars serviced at Liberty. For the most part, the service has been good I have purchased 4 Hondas from Liberty Honda since 2003 and have always had my cars serviced at Liberty. For the most part, the service has been good. For my most recent visit (Sept. 5th), I received excellent service from Chloe and her colleagues when I went to get an Express Oil Change and Multi-Point inspection. The service was speedy and all employees were polite. My only complaint that I have yet to receive a response to the review that I submitted for my mid-August visit, when I experienced some significant problems.(with a different service advisor). I submitted two separate online reviews (one to Liberty, one to Honda Corporate) plus I responded to a telephone survey, yet I haven't heard anything in return from anyone at Liberty, Executive or Honda Corporate saying "we are sorry to read of your problems. What can we do to make things right?" Were you hoping that I would forget about my bad experience? More

Exceptional customer service Service adviser expedited service needs and took time to explain results of safety check and service done as well as recommendations. I have had my ca Service adviser expedited service needs and took time to explain results of safety check and service done as well as recommendations. I have had my car serviced here in the past but have not experienced this level of customer service. She is exceptional and the primary reason I would return in the future ! More

No Hassle I never felt pressured when looking at cars. Nick was patient and informed. He answered all my questions. This was my second lease from them and it's I never felt pressured when looking at cars. Nick was patient and informed. He answered all my questions. This was my second lease from them and it's been great. I just brought it in for it's 1st oil change and customer service was definitely 5 star!! Melissa was polite, went over everything that was going to be done and the car was ready in no time! Great experience. More

Fix door lock The time quoted for the repair was fair and the work was done completely no issues. I’m Very satisfied. Service team members were very pleasant and The time quoted for the repair was fair and the work was done completely no issues. I’m Very satisfied. Service team members were very pleasant and easy to work with. More

Always a Pleasant Experience I've dealt with a number of service departments in my years as a car owner and Liberty Honda is far and away the best. The people are friendly, accomm I've dealt with a number of service departments in my years as a car owner and Liberty Honda is far and away the best. The people are friendly, accommodating, and well informed. I usually wait for my car and it's always ready earlier than they predict. When I go in for an oil change, they check brakes, tires, etc. free of charge and let me know the results of those tests. They've never told me I needed a part or a service that I didn't need, but they're scrupulous about telling me what I do need or when I might need something. As an older single woman, I so appreciate their willingness to stay aware of my vehicle's needs, explain things to me in detail, and -- most of all -- I love being able to trust what they say. Janice is terrific! More

Satisfied Loyal Customer for 16 years I am always pleased with the service provided. My service advisor Janice Acosta is very knowledgeable, explains the kind of work needed and provides I am always pleased with the service provided. My service advisor Janice Acosta is very knowledgeable, explains the kind of work needed and provides excellent customer service. More

another good visit As always, TJ took time to explain each thing that was needed for the car. He worked with me to determine a schedule because I was not able to do eve As always, TJ took time to explain each thing that was needed for the car. He worked with me to determine a schedule because I was not able to do everything today. More

Outstanding car maintenance in a record of time Liberty Honda at Hartford CT, Calling at the last minute for maintenance and made all that happen in an excellent way, met my expectations! Thanks Liberty Honda at Hartford CT, Calling at the last minute for maintenance and made all that happen in an excellent way, met my expectations! Thanks More

Great Service!! The Service department staff were helpful and explained everything that needed to be done. They told me what was most important, what could be delayed The Service department staff were helpful and explained everything that needed to be done. They told me what was most important, what could be delayed and gave me options. The car was ready when they promised and at the price they quoted. More