Liberty Honda - Service Center

Civic Summer Oil Change Hello: I went for an oil change on a Friday afternoon and I was in and out in less than 40 minutes! Thanks Liberty Honda Service Team! :) -S Hello: I went for an oil change on a Friday afternoon and I was in and out in less than 40 minutes! Thanks Liberty Honda Service Team! :) -SE More

18000 mile service Couldn't have been happier if I wanted to be with the service as soon as I drove in the door. The waiting area is also very relaxing. Couldn't have been happier if I wanted to be with the service as soon as I drove in the door. The waiting area is also very relaxing. More

Reputation instead of money My oil change and tire rotation should have taken 1 hour at the most; instead I spent 2 hours. However, in recognition that it had taken twice the ti My oil change and tire rotation should have taken 1 hour at the most; instead I spent 2 hours. However, in recognition that it had taken twice the time, the $65 I should have paid was comped - in recognition that my time is also valuable. Instead of having a bad taste when I left, I was impressed (and fortunately had not had another appointment within that hour) with the care that Melissa took of me. I will return. More

A1 service TJ took me right in even though I did not have appointment. He said they were very busy and it would take 2 hours. They were done in 2 hours and he TJ took me right in even though I did not have appointment. He said they were very busy and it would take 2 hours. They were done in 2 hours and he honored my discount coupons even though I forgot them. More

excellent and friendly the service was excellent and the customer relations were very friendly. i came in unscheduled and the service was provided in less time than estimate the service was excellent and the customer relations were very friendly. i came in unscheduled and the service was provided in less time than estimated More

NOT Pushy Service I came for an oil change. My Service Advisor (Janice A.) INFORMED me about other services that were due or appropriate (valve job, new tires) but she I came for an oil change. My Service Advisor (Janice A.) INFORMED me about other services that were due or appropriate (valve job, new tires) but she did not arm-twist or pressure me at all about the additional services. She simply informed me, and let it drop when I said no. I appreciate her discretion. More

Staff attention and comfortable waiting room is a plus. Staff was courteous and gave accurate information about the service needs for my car. Having a TV set while monitoring a big storm was appreciated. Staff was courteous and gave accurate information about the service needs for my car. Having a TV set while monitoring a big storm was appreciated. More

Jamie is an asset to the service department Jamie is great to work with. She is so great that I waited for her to finish with other customers so that I could work with her again. This was my thi Jamie is great to work with. She is so great that I waited for her to finish with other customers so that I could work with her again. This was my third consecutive visit where Jamie and I worked together to solve my vehicle needs. She is knowledgable and upfront about what service needs to be done. After my alternator failed I needed to be towed in and Jamie was there for me providing the best customer service. She turned my repair around in the timeframe that I wanted and was very informative during the process. I will look for Jamie every time I have a service need. She is an asset to the service department. Also thanks to the mechanics who do a great job behind the scene. I don't know who they are but Jamie keeps me well informed. Thank you Jamie!!! More

Great customer service! I spoke with Chloe and expressed my concern of the issues I had, especially after having my car serviced a few weeks before. Chloe recommend I get a d I spoke with Chloe and expressed my concern of the issues I had, especially after having my car serviced a few weeks before. Chloe recommend I get a diagnostic and would call to inform me of the results. She did that and I was happy to receive the news that it was a minor repair and it was covered under my warranty. More

Very pleased with service department. Janice was very professional and patience. She listen to what I have to say. Will definitely come back to have my car maintenance here at liberty. Janice was very professional and patience. She listen to what I have to say. Will definitely come back to have my car maintenance here at liberty. More