1,935 Reviews of Liberty Honda - Service Center
Fix door lock The time quoted for the repair was fair and the work was done completely no issues. I’m Very satisfied. Service team members were very pleasant and The time quoted for the repair was fair and the work was done completely no issues. I’m Very satisfied. Service team members were very pleasant and easy to work with. More
Always a Pleasant Experience I've dealt with a number of service departments in my years as a car owner and Liberty Honda is far and away the best. The people are friendly, accomm I've dealt with a number of service departments in my years as a car owner and Liberty Honda is far and away the best. The people are friendly, accommodating, and well informed. I usually wait for my car and it's always ready earlier than they predict. When I go in for an oil change, they check brakes, tires, etc. free of charge and let me know the results of those tests. They've never told me I needed a part or a service that I didn't need, but they're scrupulous about telling me what I do need or when I might need something. As an older single woman, I so appreciate their willingness to stay aware of my vehicle's needs, explain things to me in detail, and -- most of all -- I love being able to trust what they say. Janice is terrific! More
Satisfied Loyal Customer for 16 years I am always pleased with the service provided. My service advisor Janice Acosta is very knowledgeable, explains the kind of work needed and provides I am always pleased with the service provided. My service advisor Janice Acosta is very knowledgeable, explains the kind of work needed and provides excellent customer service. More
another good visit As always, TJ took time to explain each thing that was needed for the car. He worked with me to determine a schedule because I was not able to do eve As always, TJ took time to explain each thing that was needed for the car. He worked with me to determine a schedule because I was not able to do everything today. More
Outstanding car maintenance in a record of time Liberty Honda at Hartford CT, Calling at the last minute for maintenance and made all that happen in an excellent way, met my expectations! Thanks Liberty Honda at Hartford CT, Calling at the last minute for maintenance and made all that happen in an excellent way, met my expectations! Thanks More
Great Service!! The Service department staff were helpful and explained everything that needed to be done. They told me what was most important, what could be delayed The Service department staff were helpful and explained everything that needed to be done. They told me what was most important, what could be delayed and gave me options. The car was ready when they promised and at the price they quoted. More
No surprises, great service Shanice kept me informed every step of the way and helped to make sure that I got to use every available coupon to keep costs in budget. When we firs Shanice kept me informed every step of the way and helped to make sure that I got to use every available coupon to keep costs in budget. When we first arrived Shanice was helping another customer, so another service rep stepped up and got the ball rolling until Shanice was able to come over and finish helping us. Great experience. More
Great service Jamie was great. She kept me informed of everything relating to the service of my car. The service department got my car fixed in no time. Jamie was great. She kept me informed of everything relating to the service of my car. The service department got my car fixed in no time. More
Excellent My experience with Liberty have always been positive experiences. I will always recommend this company to all! I love being greeted by the ladies!! My experience with Liberty have always been positive experiences. I will always recommend this company to all! I love being greeted by the ladies!! Thank you ladies, you make everyone ‘s day go well after departing from there. Thank you for your kindness, it means so much 😇! Ok, you gentlemen that’s in that area too 😇! More
Installation of remote car starter After leasing my new Honda HRV, it was within 3 days that an appointment was made for subject installation. Your courtesy PU/Drop off service to my p After leasing my new Honda HRV, it was within 3 days that an appointment was made for subject installation. Your courtesy PU/Drop off service to my place of business was extremely helpful reducing the stress of trying to make arrangements. Keep up the good work! More