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Liberty Honda - Service Center

Hartford, CT

4.5
2,060 Reviews

2,060 Reviews of Liberty Honda - Service Center

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July 03, 2019

Great service!!! Highly recommended!! But Why do dealers charge over $100/hr to work on your car?? And if the job is rated at 60 minutes but it only takes 30 to complete, is it fair to be cha More

by TommyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe/Melissa
Jul 03, 2019 -

Liberty Honda responded

Tommy - I'm very sorry to hear about your frustrations regarding our prices, which we strive to keep competitive. We are grateful to have you as a customer and I would be happy to discuss this with you further. Don't hesitate to give me a call. Thank you, Todd Dibiasi - Service Manager - 860-241-1428

July 03, 2019

family oriented Very great care, was actually surprise buy the service received. My opinion of going whenever I need some service has greatly increased and thank eve More

by ppercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 05, 2019 -

Liberty Honda responded

We are thrilled that our team impressed you with their service! Thanks so much for trusting us with your vehicle, it's our pleasure to assist you.

July 02, 2019

Greeted with a smile Chloe who works in Liberty Honda's Service intake area was very efficient and pleasant. Her level of service surpassed my expectations. She offered a More

by Time to Fly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chloe
Jul 02, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! I'm so pleased to read about your positive service appointment with Chloe and that she made your visit so enjoyable and stress-free. That is our goal! We hope to see you again soon and thank you for your business!

June 29, 2019

Excellent communication Good follow through on what they said they would do. Very good communication throughout the process so I knew what issues they found with my car and w More

by Scotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe
Jul 01, 2019 -

Liberty Honda responded

We are so glad to hear that our team repaired your car and got you back on the road quickly! Thanks so much for trusting the Liberty Honda team with your business.

June 29, 2019

Great Service My service experience at Liberty Honda was outstanding. TJ Graham was simply fantastic and could not have provided a better experience. I came there s More

by Jon Terenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Graham. Awesome!!!!
Jul 01, 2019 -

Liberty Honda responded

Jon, thank you for mentioning TJ and the work he put in to support you during your visit to Liberty Honda. We couldn't ask for more than your recommendation to your friends!

June 29, 2019

Service Had my 25,000 service performed. As always my service advisor Chloe was professional and courteous. The service department performed the maintenance i More

by Bob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
Jul 01, 2019 -

Liberty Honda responded

It's wonderful to hear that you can depend on the Liberty Honda service team to take great care of your and your vehicle! We truly appreciate your continued support as well as your kind review. Thanks so much!

June 29, 2019

Got oil/filter change in a timely manner. Had oil/filter change on 6/20/19. The Service Dept very friendly. Shanice Arce was service advice. Gave me an estimate time for service and time wa More

by honda2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor was Shanice Arce
Jul 01, 2019 -

Liberty Honda responded

Thank you for coming to Liberty Honda for your oil change! We love to hear that Shanice delivered friendly service and that you were back on the road in a timely manner. Hope to see you next time!

June 18, 2019

service center vey good and helpful to know what my car needed to be in good running order, services is good no hassle would recommend to other More

by pilot88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
Jun 18, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! It's great to read about your experience with our service department and I hope we can work with you again soon. We appreciate your recommendation too!

June 15, 2019

Easy, friendly, excellent customer service! Our car needed to be there all day, they made it very easy for us and did a great job! The car is running great! We will definitely use Liberty Honda More

by JGPillow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 17, 2019 -

Liberty Honda responded

We are delighted to hear that your car is running smoothly now. Thanks so much for your review! When you're ready for a new vehicle, our team will be here to help.

June 14, 2019

Tire repair I recently bought 4 new tires. One of them had a leak. I brought the car in to have the tire checked. The mechanic discovered a nail in the tire. It w More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Graham
Jun 14, 2019 -

Liberty Honda responded

It was our privilege to assist with your tire repair! Thank you so much for coming to Liberty Honda for all your auto service needs. Have a great weekend!

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