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Liberty Honda - Service Center

Hartford, CT

4.5
2,201 Reviews

2,201 Reviews of Liberty Honda - Service Center

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July 07, 2025

Chloe was professional and helpful. l. She got me the info I needed and was responsive and prompt. More

by Geflores50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 06, 2025

Very nice people. Helpful. Expensive, but so are all dealerships repair places. Rear window defrost is not working properly but it's supposedly not covered under my More

by raohoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2025

Professional, kind, understanding for his job. He clearly kept me updated of what were going on with my vehicle. He goes beyond his job to make sure everything is done right. The care he showed m More

by CLAUDEB2009
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 04, 2025

When purchasing my car, I hoped for good service experiences. Unfortunately, my experiences with this dealer's service has not lived up to my expectations either when I needed standard oil change/t More

by abrookes0
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to respond
July 04, 2025

Advisor very attentive technician video informative and honest service department overall. Oil change and alignment done in under 2 hours after I dropped off, super fast More

by eltymadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sventlana Reish
Jul 04, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

Appointments don’t matter because you’ll still wait 2hrs+ & the price is always rising up More

by Givemeadiscount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 03, 2025

Liberty Honda served me well! I'm glad they are available and convenient. However, during my last service visit in June, there was a troubling error made. I called and they attend More

by Browny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fleming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2025

The service was quicker than expected. I had a free oil change granted to me from a previous see the and Chloe was able to see that in the system without delay. More

by TIMOTHY HEMINGWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2025

I have been getting my cars there for over 20 years and I have always had regular service done there 100% of those years!!! More

by WECHAPPLE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe and Svyeta
Jun 30, 2025 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 30, 2025

Amazing service. Timely response. They treated us well ! Great to work with Chloe. She was excellent in following up and advising what we needed More

by ANJAN04090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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