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Liberty Honda - Service Center

Hartford, CT

4.5
2,310 Reviews

2,310 Reviews of Liberty Honda - Service Center

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September 25, 2025

Chloe is the best service provider of any Honda I have encountered, and I have lived in multiple states and been to many Hondas. She was very professional and personable. When I had to get a new transmiss More

by stephanie_k_ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 24, 2025

Really responsive and they helped get me a good price when I really needed it. More

by bennyocean
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2025

Friendly, conscientious and informative. Explained everything very clearly. Video was very helpful. Overall atmosphere is is very professional. More

by Sgranato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2025

The dealership and Chloe especially was very accommodating when making the time to fix my vehicle. When Chloe learned I was in town visiting after moving out the state , she realized that I wa More

by tondrad4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanics
Sep 23, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2025

Liberty Honda is the best place to be if you have a car bring it right here customer service is the best the people are very polite can't wait to buy my next car at Liberty Honda More

by mafeldick127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sveta reish
Sep 22, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 22, 2025

Great service! Chandler was awesome. Fixed my problem in way less time than was earlier quoted. More

by KGRUCCI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler service advisor. Awesome!
Sep 22, 2025 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

September 20, 2025

Very pleased and Nel was great. I'll be getting my repairs ( if any ) done at Library Honda More

by CREWS912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 20, 2025

We did receive excellent service. We have brought our car there ever since we bought it. More

by ELANA_Schaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the employee, but she was excellent
Sep 20, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2025

Nelly was excellent- very kind& professional! She made everything easy & explained everything thoroughly, a true asset to liberty. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly
Sep 19, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2025

Came in for a $40 tire rotation. Left with a $295 bill and a whole lot of frustration. They had me down for an oil change—on my electric vehicle. I clarified, agreed to a cabin fi More

by JESSICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Mercado-Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Boutin
Sep 18, 2025 -

Liberty Honda responded

Jessica, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly at 860.241.1420, or let me know the best way to contact you, and I will reach out. Mike Plummer General Manager

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