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Liberty GMC
Peoria, AZ
1,101 Reviews
We are conveniently located in Peoria on West Bell Road, just west of the Agua Fria Freeway and the Arrowhead Towne Center. This, along with convenient hours, make us a great choice when looking for a new or used car dealer in the Surprise, Glendale, Scottsdale or Phoenix, AZ areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 12:00 AM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 12:00 AM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,101 reviews
December 08, 2012
Rich and Winston were very healpfull in finding a car that I could be happy with. They were very friendly but not too pushy. the quality in there work shows. Over all I had a pleasent expeience. that I could be happy with. They were very friendly but not too pushy. the quality in there work shows. Over all I had a pleasent expeience. More
by muller476
Employees Worked With
Rich Killeen
December 07, 2012
We have purchased six vehicles from Liberty GMC (five were purchased when it was Peoria Pontiac. The service we receive is absolutley the best around. Murphy was our salesman for two of them. :0) Murph were purchased when it was Peoria Pontiac. The service we receive is absolutley the best around. Murphy was our salesman for two of them. :0) Murphy is an excellent salesman....Very knowledgeable and kept us well informed about the entire process. Murphy took the stress out of the experience of buying a vehicle. We have only had our vehicles serviced by this dealer. Matt is the best service advisor in the business. We appreciate his customer service and knowledge (and his sense of humor. We will continue to recommend Liberty GMC to our family and friends. More
by dsws5455
Employees Worked With
Murphy, Alex and Matt
December 05, 2012
Murphy made my new car experience memorable! He's very informative about the the cars and has a great personality! He had me smiling from the minute he greeted me, to the moment I walked out of there with informative about the the cars and has a great personality! He had me smiling from the minute he greeted me, to the moment I walked out of there with my new car :) I will tell all my friends and family to buy a car from him. I never felt pressured from him. He made this dreadful process amazing and effortless! GO SEE THE MURPH YOU WON'T BE DISAPPOINTED! More
by april collings
Employees Worked With
Mike Murphy
November 29, 2012
I love this dealership, they are like family to me. I love this dealership, they are like family to me. Sam is the finest service advisor I have ever met. He has gone above and beyond his job to tak I love this dealership, they are like family to me. Sam is the finest service advisor I have ever met. He has gone above and beyond his job to take excellent care of my vehicles. Mike brokered my new vehicle purchase. It was the easiest and most pleasant deal I have made. I wouldn't do business anywhere else. SP More
by spedron
Employees Worked With
Mike Murphy, Sam Ganczaruk
November 28, 2012
Totally low pressure and relaxed experience! When the unexpected need for another vehicle came, my wife and I dreaded the thought of going to ANY Dealership. Rich totally changed our attitude. I will be unexpected need for another vehicle came, my wife and I dreaded the thought of going to ANY Dealership. Rich totally changed our attitude. I will be buying from HIM ONLY from here on out. Thanks to Liberty and Rich for making this experience enjoyable (the way it should be)! More
by Jmete2012
Employees Worked With
Rich Killeen
November 28, 2012
I have been waiting for a survey to come my way; but alas the one time I want to voice my opinion there is no survey. I believe you greeted me; I may be mistaken, but I felt welcome until meeting my advisor the one time I want to voice my opinion there is no survey. I believe you greeted me; I may be mistaken, but I felt welcome until meeting my advisor (ha) Jay. I feel more welcomed at Walmart buying a 50 cent candy bar than from Jay after buying a $60,000.00 truck. 1) He acted as though he was put out; no people skills in my opinion. 2) He billed me when I informed him this was my first oil change; however the pleasant cashier gladly adjusted it. 3) I had a 14" crack in my windshield and he took no initiative to assist me; instead he asked if I had glass coverage and made no further effort. 4) He did not come out to inform me my car was ready like all the other advisors; I just got a massage customer Jones your car is ready. 5) After working with the pleasant cashier (I am sincere) she adjusted the bill and gave me my keys. After that I was on my own to find my truck. 6) There the truck was, 14 crack in the windshield (2013 Denali PU) and dirty with a sticker over the crack that said my truck was due for another oil change in 4,000 miles(?????), and the computer said my oil life was at 98%. What the xxx*... I was furious... I phoned another Advisor at Yates (Jaime Nelson) and he informed me that my oil life was based on driving and the 98% was normal and nothing to be concerned about. OK, I hope you understand my disappointment in my purchase at Liberty. I don't know who your GM is but I would like to share some areas for improvement. 1) The waiting area is outdated and boring. I own a Mercedes, Toyota, and Harley that I spent less on purchasing but their waiting areas at far more welcoming and include bet services. 2) Advisors should greet and conclude all services. 3) Advisors should inform persons of issues at their vehicle and not in the waiting room so others can hear what pieces of crap they might own (I heard four people informed that there oil pans were leaking; come on, it sounds like their milking the customer). 4) If the salesman is there it would be nice if the advisor informed them their customer ho spent so much was there; it might help in repeat sales. 5) Replace unpleasant service advisors and car salesmen who belong on used car lots. 6) Advisors should listen to their customers for opportunities to up sell instead of offering services they really don't need. Lance Make someone's day.. More
by Lanchjones
Employees Worked With
Jay
November 27, 2012
We have bought several cars before, and it seem like each time the sales person and other employees became very pushy. Not at Liberty, from the second we stepped out of our car, Murphy was very nice professi time the sales person and other employees became very pushy. Not at Liberty, from the second we stepped out of our car, Murphy was very nice professional and actually very funny. We never felt any pressure from Murphy or anyone else there. Great job everyone at Liberty More
by Sunsfan34
Employees Worked With
Michael Murphy
November 21, 2012
Richard was very helpful in answering all of my questions. I have a few friends that are looking for vehicles right now and will be sending them to Liberty due to his great customer service. questions. I have a few friends that are looking for vehicles right now and will be sending them to Liberty due to his great customer service. More
by talae
Employees Worked With
Richard Killeen
November 12, 2012
relaxed, friendly and knowledgable but fast and attentive. both reps really hustled to just show the cars that matched in my specs but also looked to alternative solutions that were close matches. attentive. both reps really hustled to just show the cars that matched in my specs but also looked to alternative solutions that were close matches. More
by jonphoenix
Employees Worked With
rich kileen
November 12, 2012
Jeff was excellent in everything he did. His personality made buying a car a very easy experience. I would highly recommend Jeff! From showing the car to the financing he walked me thru everything will exc made buying a car a very easy experience. I would highly recommend Jeff! From showing the car to the financing he walked me thru everything will exceptional customer service. More
by JudyHunt
Employees Worked With
Jeff Lopez
