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Liberty GMC

Peoria, AZ

4.5
1,125 Reviews
We are conveniently located in Peoria on West Bell Road, just west of the Agua Fria Freeway and the Arrowhead Towne Center. This, along with convenient hours, make us a great choice when looking for a new or used car dealer in the Surprise, Glendale, Scottsdale or Phoenix, AZ areas.
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8660 W Bell Rd

Peoria, AZ

85382

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Showing 1,125 reviews

September 03, 2025

Service was excellent! Eric de Leon was very helpful! Eric made the process smooth and easy More

by Jocelyn0121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric de Leon
Sep 03, 2025 -

Liberty GMC responded

Thank you, Jocelyn! I appreciate your kind words about the excellent service you received at Liberty GMC. I'm glad to hear that Eric was able to help make your experience smooth and easy. We hope to see you again soon! Best, Chris Scott, General Manager

August 29, 2025

They said if I wait 1 1/2 hours but It took over three hours to do an oil change plus they said I needed a cabin filter and then they didn’t show me the bad one ,like most places do they just did it.I gue More

by Inesonjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack
Aug 29, 2025 -

Liberty GMC responded

Good afternoon Inesonjason Thank you for taking the time to share your experience. I’m truly sorry to hear that your visit felt far more time-consuming than expected—waiting over three hours for an oil change is absolutely not the kind of service we strive for. I also understand how concerning it can be when a part like a cabin filter is replaced without being shown to you first. Transparency is very important to us, and I'm sorry we failed to demonstrate that during your visit. I’ve looked into our system using all the information we have, but unfortunately, I wasn’t able to locate a matching record under the name provided. That said, I want to ensure we address this properly and make things right. Would you be willing to contact us directly at 623.815.4405? Even just your vehicle’s license plate number, appointment date/time, or any other detail would help us find your visit and thoroughly investigate what happened. Thank you for bringing this to our attention. Your feedback is vital to helping us improve our service and prevent similar frustrations in the future. We look forward to hearing from you and resolving this to your satisfaction. Sincerely, Robert Smith Customer Relations Director Liberty Automotive

August 17, 2025

I bought my Sierra EV from another dealership in the Phoenix area. I found a manufacturing defect in one of the doors of the truck. After 3 months of constantly reaching out to the selling dealership More

by dp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kinslinger
Aug 18, 2025 -

Liberty GMC responded

Thank you so much for your thoughtful review! I appreciate you choosing Liberty GMC for your service needs after your experience elsewhere. I am glad to hear Rick was able to assist you with your GMC Sierra EV and ensure everything was resolved to your satisfaction. It's our commitment to provide exceptional service, and we're delighted you felt valued as our customer. We look forward to assisting you on your next visit. Best, Sam Ganczaruk, Service Director

August 17, 2025

Purchased a new truck, trading in my used truck. Absolute model of courtesy, respect and professionalism from everyone involved. High praise for Josh and Hobby. I know it takes more than them to More

by dp64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hobby Nelson, Josh Lapadura
Aug 18, 2025 -

Liberty GMC responded

Thank you for your review! I am happy to hear about your positive experience purchasing your new truck and trading in your used one. It's great to know that Josh, Hobby, and the entire team made the process smooth and enjoyable for you. We appreciate your high praise and are grateful for your recommendation. We look forward to serving you again at Liberty GMC. Best, Chris Scott, General Manager

August 15, 2025

Great sales person Tony! Kept his word and made the deal I wanted happen. Painless purchase! More

by Mrjzepeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony , Omer Aquiel, Michael Awumah
Aug 15, 2025 -

Liberty GMC responded

Thank you for your kind words! I'm thrilled to hear that Tony provided you with such a positive experience and made your purchase painless. At Liberty GMC, we strive to meet our customers' needs, and it’s wonderful to know we succeeded with you. We look forward to seeing you again! Best, Chris Scott, General Manager

August 09, 2025

Jay, Was fabulous to work with. Would recommend him to family and friends. Also a special thanks to Sam Hamdan. More

by bsmitty_07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hamdan, Hobby Nelson, Desiree Morales, Jay Saltz, Mario Gomez, Robert Smith
Aug 09, 2025 -

Liberty GMC responded

Thank you for your fantastic review! I'm thrilled to hear you had such a great experience working with our team at Liberty GMC. Your recommendation means a lot to us! If you ever need assistance again, please don't hesitate to reach out. We look forward to seeing you again! Best, Chris Scott, General Manager

July 06, 2025

Jay was a pleasure to work with, he answered all our questions and made the purchase process easy. We will definitely be looking forward to working with him again in the future. More

by tmiller30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan K, Jay Saltz, Chris Scott
Jul 07, 2025 -

Liberty GMC responded

Thank you so much for your feedback! I am happy to hear that Jay was able to assist you and make your purchase process smooth. We look forward to welcoming you back to Liberty GMC in the future. Best, Chris Scott, General Manager

June 21, 2025

We bought a car here about 3 weeks ago and we decided i was gonna get another vehicle today 6-21-25 and Jimmy was gonna help me but i guess he went in a little later and he said josh lapadura was gonna be More

by Everardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah, Josh Lapadura
Jun 23, 2025 -

Liberty GMC responded

Thank you for taking the time to share your experience. We sincerely apologize for the way things unfolded during your recent visit. It’s deeply concerning to hear that you felt ignored and disappointed, especially after choosing to return to us for another vehicle purchase. This is not the level of service we strive to provide, and your feedback has been shared directly with our management team for immediate review. We understand how frustrating it must have been to wait without proper communication or follow-through, and we’re truly sorry that this was your experience. We also want to apologize if our follow-up responses came across as dismissive — that was never the intention. You deserve to feel valued and heard, and we clearly missed the mark here. We would appreciate the opportunity to make this right. If you’re open to it, please reach out to me directly at 623.815.4405, and I will personally ensure you receive the attention and respect every guest should expect. Thank you again for bringing this to our attention. Sincerely, Robert Smith Customer Relations Director Liberty Automotive

June 18, 2025

great service, information. test driving was a breeze. Got aa chance to test all features in vehicles, good selection to test drive More

by caddyzoomingfun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Awumah
Jun 19, 2025 -

Liberty GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us at Liberty GMC. It's great to know that our service and selection made your test drive a breeze, and that you had the opportunity to explore all the features of the vehicles. We appreciate your feedback and look forward to assisting you again in the future! Best, Chris Scott, General Manager

May 14, 2025

I did enjoy working with Tamer. He tried hard, even on his day off, to put a deal together just to have it fall apart. The issue with this dealership is what they initially promis More

by tigtig_98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Desiree Morales, Tamer Abdouni
May 15, 2025 -

Liberty GMC responded

Good afternoon Justin, Thank you for sharing your feedback. We truly appreciate the kind words and recognition regarding Tamer—it means a lot to us personally. I'm genuinely sorry to hear that your overall experience at the dealership did not meet expectations. Transparency and trust are extremely important, especially when it comes to pricing and financing. We value all feedback. Sincerely, Robert Smith Customer Relations Director Liberty GMC 623.815.4405

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