Liberty Ford Vermilion

Absolute regret using this dealership. Always compare quotes from service, Liberty added $100 to $200 on even the small parts compared to other local dealerships. The diagnostic and repa Always compare quotes from service, Liberty added $100 to $200 on even the small parts compared to other local dealerships. The diagnostic and repair is centered around building the problem and milking you more and more, for me it was thousands. I ended up ordering a new truck at their recommendation (stupid). They got my half-fixed truck at a great trade-in (planned) and made a big sale. Which brings me to sales, they missed three options that I asked for and told me dually’s weren’t available in 2024. They remember this and didn’t care. If you’ve ever been really cheated and it makes you angry when thinking about it, this is what you will get. More

My family has purchased many cars from you and we just love DAN ORTIZ "DANO" he is very honest and him and his brother Rick really help us on all of our purchases. The whole staff is friendly and helpful love DAN ORTIZ "DANO" he is very honest and him and his brother Rick really help us on all of our purchases. The whole staff is friendly and helpful and helps us understand the warranties ETC and are always able to help when we need it. My husband and I just purchased a 2019 INFINITI QX60 and we LOVE IT! Thanks DANO we will be back when its time to trade in the escape or to find Lexie a car. WE WILL BE BACK!!!! More

Made the whole purchase process easy and online paperwork while I was out of town. while I was out of town. More

The sales team was very attentive, and they kept in contact with me through the whole buying process. contact with me through the whole buying process. More

Had no problem with this dealer, had some issues in the beginning with the vehicle, but they were right there to help me. beginning with the vehicle, but they were right there to help me. More

Very thorough in getting sale completed. Salesman was very helpful. One of the managers could use some people skills though Salesman was very helpful. One of the managers could use some people skills though More

Excellent sales team member, Miguel, went above and beyond for me. I couldn’t be happier with the entire experience! I would highly recommended this dealership. beyond for me. I couldn’t be happier with the entire experience! I would highly recommended this dealership. More

Awful customer response. Tried asking about the application of some incentives toward a build order. Receive no answer to it but did receive a great deal of bad attitude fr Tried asking about the application of some incentives toward a build order. Receive no answer to it but did receive a great deal of bad attitude from the Sales Manager. The must be so flushed with sales as I was told to go to other dealerships. More

No one helped us. We looked at trucks in the lot for 1/2 hour no one approached us. We went in to inquire about a truck, they gave a a price and then did not ask if We looked at trucks in the lot for 1/2 hour no one approached us. We went in to inquire about a truck, they gave a a price and then did not ask if we needed help after we said it was out of our price range. More