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Liberty Ford Parma Heights

Parma Heights, OH

4.8
223 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move. We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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6600 Pearl Rd

Parma Heights, OH

44130

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Showing 223 reviews

June 22, 2022

Mikal is a very good salesman l really like dealing with him no pressure with him straight up shooter More

by Gary.steers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Liberty Ford Parma Heights responded

Hi, our Staff works hard to go the extra-mile for our valued guests! If there is anything else we can do to assist you, please let us know! Take care!

June 07, 2022

I was treated with dignity and respect. Mikal Mims was a class act. Good experience. More

by dansyl1959
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikal Mims
May 25, 2022

This will be the third car we've gotten from this dealership. Great service. They were all very accommodating to me and my 96 year old father who is hard of hearing. Eric Kart couldn't have been nice More

by Jill M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Karr
May 19, 2022

Some workers seemed to play more than work and were a little childish. Wasn't professional More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd DeLaney
May 18, 2022

We have been buying/leasing cars/trucks from this agency for about 20 years or so. The Sales Department has always been very friendly, helpful and patient. Service Dept. also. We are satisfied customers More

by hannabarbeara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayer
May 19, 2022 -

Liberty Ford Parma Heights responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

The staff at this site is incompetent not friendly and tolerates the customer not celebrate the business the customer brings. The service department particular the first and the second individuals you enc More

by felicia.mccallum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael and Sam lack integrity
April 13, 2022

Easiest and most pleasurable experience I’ve ever had buying or leasing a vehicle in my life. Miguel was polite, courteous, and made sure I got a better deal than I expected. 12/10 looking forward to doi More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Bautista
Apr 15, 2022 -

Liberty Ford Parma Heights responded

Hi Eric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 08, 2022

This dealer has been exceptional to me i would recommend them to anyone the sales dept and the service so far have been excellent. I ordered a new truck which was a very long wait (not there fault) they of More

by Daleohio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Delany
Apr 11, 2022 -

Liberty Ford Parma Heights responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 03, 2022

Meyer was a great salesman very friendly and Knowledgeable about my vehicle . Very professional and patient not too pushy I had a very good experience More

by Kbscarton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meyer
Apr 06, 2022 -

Liberty Ford Parma Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to Meyer here at Liberty Ford Southwest, Inc.! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2022

We had great service from our Sales Rep Mika’s Sims during our purchase of my leased 2018 Ford Escape. He was extremely helpful and cordial and made our purchase painless. We have been Ford buyers for More

by Lida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Mims.
Apr 05, 2022 -

Liberty Ford Parma Heights responded

Hi Lida, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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