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Liberty Ford Parma Heights
Parma Heights, OH
221 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move.
We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 221 reviews
November 23, 2022
Even though there were issues with my order for my new truck they went above and beyond to assist me in purchasing. truck they went above and beyond to assist me in purchasing. More
by Alexmcclureohio
November 09, 2022
Everyone at Liberty Ford in Parma Ht's was extremely helpful during my purchase experience helpful during my purchase experience More
by Jship
November 03, 2022
The process was so quick and easy by being able to complete everything online. Katie did a lot for me to make the process so easy and Eric had the car ready for the test drive and finishing up the sal complete everything online. Katie did a lot for me to make the process so easy and Eric had the car ready for the test drive and finishing up the sale. I'm not one to drive 40 mins to buy a car but this trip was worth it. More
by kapoe4
Employees Worked With
Eric Karr
November 01, 2022
They were very helpful when I needed a vehicle quickly. Everyone was very nice and made sure I understood everything about the car Everyone was very nice and made sure I understood everything about the car More
by cherylkop
October 28, 2022
It's good to find a dealership that is upfront and honest. The biggest problem I had with looking for a car was everyone telling me to come in we can get you a new vehicle and then I'm there and they honest. The biggest problem I had with looking for a car was everyone telling me to come in we can get you a new vehicle and then I'm there and they want thousands of dollars that I did not have. The gentleman I dealt with at the dealership was up front and made the entire experience very enjoyable. I enjoy the vehicle and he didn't try to put me in just a vehicle he got me in the vehicle that I actually need it More
by ohio9111
October 10, 2022
I had an awesome experience with ford. Miguel is great and helped me out a lot! Miguel is great and helped me out a lot! More
by sarafringer
September 02, 2022
It was a great experience jack was really helpful and knowledgeable about the cars I would recommend everyone to go see jack at liberty ford he will get you in the car you want I would definitely go to s knowledgeable about the cars I would recommend everyone to go see jack at liberty ford he will get you in the car you want I would definitely go to see jack for my next car. Thank you for everything I appreciate it More
by E.shifkoski
Employees Worked With
Jack forsythe
August 26, 2022
We had to go out there twice went Friday about 5, conveniently they "couldn't make the sale" since it was closing time, had to make a second trip Saturday. if cars weren't so hard to come by I woul conveniently they "couldn't make the sale" since it was closing time, had to make a second trip Saturday. if cars weren't so hard to come by I would not have went back the next day, or maybe had them bring the care to a closer Liberty. I wish I knew the mans name whom was behind the center desk and came over to rudely tell us they couldn't make the sale due to the bank being closed. BS! this isn't my first rodeo, I've never head that. Miguel our sales man was nice, this was an easy sale, I knew what I was looking for no need to walk the lot, or test drive several cars, however he assured me he'd get me the second key and mail it to me since we already were inconvenienced by going all the way there twice, Well, Miguel, it's been a month I've called twice asking about it and still no key. IM STILL WAITING! on a good note, we did do a digital signing so we didn't have to sit there for hours signing papers, we clicked a few spots on the cell and got a zip drive with all our documents More
by katiebray
Employees Worked With
miguel
August 17, 2022
Todd DeLaney is a pleasant, kind, patient, understanding salesperson, always willing to assist with any questions. The new General Manager is very respectful and personable, which is greatly appreciated, a salesperson, always willing to assist with any questions. The new General Manager is very respectful and personable, which is greatly appreciated, and comforting rather than intimidating. The man who handled the final paperwork also did his best to make me feel comfortable throughout the time it took for me to sign everything he needed to complete Liberty's transaction(s) for me to receive my car. More
by areYOUreal?
Employees Worked With
Todd DeLaney, the General Manager
