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Liberty Ford Parma Heights
Parma Heights, OH
221 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move.
We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 221 reviews
September 22, 2010
Brought my 15K mile 2008 Grand Marquis in for warranty serivce 9/16/10 The rear defroster quit working. They tried to solder the connection back on and failed. They tried to glue it back on and failed. Th serivce 9/16/10 The rear defroster quit working. They tried to solder the connection back on and failed. They tried to glue it back on and failed. They then told me Ford woudl not pay for a new window and offered to split the cost of the repair today 9/21/10. I declined and just took my car back. After two days with no loaner they put me in an 02 Taurus with 70K miles and bad brakes.... Stay away folks far far away from this place. From the Service manager, the Sales Manager and the General manager they all kept blaming Ford. If this was not a warranty repair they shouldn't have tried to fix it for a week only to end up making it worse. More
by John in Parma
Employees Worked With
Mark
