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Liberty Ford Parma Heights

Parma Heights, OH

4.8
223 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move. We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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6600 Pearl Rd

Parma Heights, OH

44130

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Showing 223 reviews

February 26, 2015

Paul La Rocco is 1st class! We purchased a new Ford Explorer recently and I can't say enough about Paul! He makes the process easy and efficient! Happy with the deal! More

by heatherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2015 -

Liberty Ford Parma Heights responded

We're glad to hear that you are enjoying your new Explorer. Thank you for sharing your feedback and for your business! We'll pass the kudos along to Paul.

February 21, 2015

New Dealership - Great Experince Just leased an "2015" Escape Titanium, the process was a quick and pleasant experience!! It was a pleasure working with Fred Schubert who answered all More

by John C. Secue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2015 -

Liberty Ford Parma Heights responded

John, thank you for choosing Liberty Ford Parma Heights. We sincerely appreciate your feedback. Enjoy your vehicles! Let us know if you need anything in the future.

February 21, 2015

Shop here! My wife and I both had great experiences purchasing vehicles from Paul at Liberty. Highly recommended if you are in the market for a new vehicle, go s More

by Scott156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2015 -

Liberty Ford Parma Heights responded

Thank you so much for your business. We're glad that you were able to find two great cars for your needs at Liberty Ford Parma Heights. Please let us know if you need anything in the future, we're here to help!

April 17, 2014

Shady at best We took our 4 month old Ford Edge to the Ford dealer because one tire was losing air and the air conditioning didn't seem to be working. The verdict w More

by lcarrollccc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic DiFino and Service Manager (don't remember name)
August 03, 2013

Was scammed into getting the Tire Care warranty thinking that I was covering myself. Asked the finance guy numerous questions about the warranty including if there were any loopholes that for some reason th More

by Jktxv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Thompson, Finance Manager
February 11, 2013

The salesman is friendly at the beginning but it changes quickly when you don't buy the car right then and there. After negotiating and have agreed to a price at the dealership, I contacted them the next mo More

by engr15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick F.
April 28, 2012

Well to keep a horrible story somewhat short, I bought a new 2012 Fusion SEL "Limited"- nothing about this car it's a great car and it's what I wanted and no other Ford dealer had one like this wi More

by A Very Unsatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Dietrich, Dale Gregory, and Mike Pindroh
March 13, 2012

My salesman nick wasn't too bad, but when I went to close the deal with the finance crook, that's where it became disgusting. First he (Tom) told me I had a 5% interest rate which i thought should of been More

by orbital65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom, NIck
March 04, 2012

I own a used car Toyota Corolla 2007 and was purchased from a Ford dealer. I had a 3 months Ford Royal Shield warranty. One day the check engine light came on. I went to liberty ford as i thought i could More

by nischit7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
November 17, 2011

The words "shyster"and "smarmy" come to mind when I reflect on my recent experience with this dealership. I was prepared to buy a new car, but the trade-in price they orig More

by Fordbuyer999
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
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