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Liberty Ford Parma Heights

Parma Heights, OH

4.8
223 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move. We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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6600 Pearl Rd

Parma Heights, OH

44130

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Showing 223 reviews

May 08, 2015

Fantastic dealership to work with. Mark, Matt, Mike was absolutely great. They helped us in every way and it made the buying experience much more pleasant. No hard sell, just cooperatio More

by kelly,s car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2015 -

Liberty Ford Parma Heights responded

Thanks for the feedback Kelly! Enjoy your new vehicle and let us know if there is anything else we can do to help.

May 01, 2015

a used 2007 ford escape I Was set up to meet with AJ Burno and he was very helpful and took his time to show me a few cars ,no pressure of hearing oh if you dont buy it now i More

by uncleboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2015 -

Liberty Ford Parma Heights responded

We appreciate your feedback and your business! We're happy to help. Enjoy that Escape!

April 30, 2015

Easy to buy a car at a great DEALER As a former auto salesman I often have a hard time dealing with sales and management when buying a car, but this was not the case! They made the enti More

by EscapePurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2015 -

Liberty Ford Parma Heights responded

Thank you so much for choosing Liberty Ford Parma Heights for your recent vehicle purchase. We love referrals! Enjoy your new Escape, thanks again.

April 22, 2015

Hard working staff AJ was very helpful, went above and beyond. All the staff we encountered were friendly and easy to work with. They understood what we were looking f More

by glinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2015 -

Liberty Ford Parma Heights responded

Thank you for letting us know how we did! We appreciate your business.

April 21, 2015

Used car - lack of propsal 4/172015We were seeking a used car - RAV 4 2012- saw one listed at your dealership with the miles and approximate $$ we were looking for. My husban More

by mcgeeww
Customer Service
Recommend Dealer
No
Employees Worked With
April 18, 2015

new purchase After our last experience at liberty ford in Brunswick we almost went to a different make of vehicle altogether. We were about to consider Nissan or More

by minnie358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2015 -

Liberty Ford Parma Heights responded

We sincerely appreciate feedback like this, it helps us to improve! We're also glad that AJ, Matt, Mike and the rest of the team in Parma were able to make your experience a positive one in the end. Most of all, we're glad you bought a Ford! Enjoy it.

April 15, 2015

Bad customer service! I turned in my lease and paid off the remaining two months on the car. Libert Ford lost the check and never sent the paperwork to Ford Credit. Therefo More

by Disappointed Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
April 05, 2015

Very good AJ Bruno was very friendly and didn't rush us into making a decision. He explained all the features of the vehicle and called two days after we purch More

by scruffy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2015 -

Liberty Ford Parma Heights responded

It's great to hear that AJ was able to make your visit a pleasant one! We sincerely appreciate the feedback and your business. Thanks for choosing Liberty Ford Parma Heights!

March 30, 2015

Great Sales consutant We went in to test drive a c-max hybrid and ford fusion. Both great cars. Our salesman was Adam Singer he was very helpful in helping us through the p More

by lyz, Kat
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2015 -

Liberty Ford Parma Heights responded

Thanks for stopping and and for letting us know more about your experience. We appreciate it!

March 29, 2015

Great experience with Carlos melendez. This is my second new car I buy from Liberty ford, and I will comeback again in the future, Carlos Melendez was very helpful, always gave us the freed More

by PedroSandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2015 -

Liberty Ford Parma Heights responded

Thank you so much for the feedback and for choosing Liberty Ford for your new vehicle purchase! We sincerely appreciate it.

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