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Liberty Ford Parma Heights

Parma Heights, OH

4.8
223 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move. We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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6600 Pearl Rd

Parma Heights, OH

44130

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Showing 223 reviews

February 15, 2016

Greater customer service, willing to work with you! We can in with a tall order, a vehicle with a $200 to $250 a month payment. Our salesman, Paul LaRocco, was great. A good used was still too much as w More

by DeniseNred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul LaRocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pindroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2015

Great service Came in for a oil change and tire rotation, Treated very well by nicole in the office. Was told there was some things that needed attention from mecha More

by robert778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : john
Dec 21, 2015 -

Liberty Ford Parma Heights responded

Robert, thanks for trusting us with your vehicle! We're happy to help.

November 12, 2015

Horrible sales and customer service. Just one of my experiences with them. Bought a 50,000 car from #libertyford was told they would put on new brakes when I picked it up as part of the More

by Shannont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Danielle sales
November 05, 2015

Great service buying a new Ford Focus My wife and I had a nice experience buying a new Ford Focus (now tucked in the garage with our 2012 Focus). The brand sold itself but Paul LaRocco mad More

by FocusAgain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2015 -

Liberty Ford Parma Heights responded

Thank you so much for that feedback! We sincerely appreciate your business and hope you enjoy your new Focus for years to come. Let us know if we can do anything else to help down the road.

September 25, 2015

I'd rate it a Zero if I could The service department is a complete joke at this Ford dealership. I had a 9:40am appointment for an oil change and tire rotation. Both when I calle More

by joshskerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 15, 2015 -

Liberty Ford Parma Heights responded

Josh, we apologize for your experience. We did have a mix up in service and we have since addressed it. Paul Widenmeyer is our service director in Parma and he reached out to you in an effort to make it right. He is aware of the situation and is awaiting your call, so please feel free to give him a ring and he will make sure your next experience is a great one. Thanks for the feedback!

September 15, 2015

Collision Center Top notch service from Collision Center. They were completely thorough in keeping me up to date on information, the guys were friendly and even helpe More

by mel44129
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brett
Sep 17, 2015 -

Liberty Ford Parma Heights responded

That is great! Thanks for sharing that with us, we'll give Dave and the crew a high five. Let us know if we can do anything else for you down the road.

September 05, 2015

purchased 2014 escape titanium excellent service, salesman was very knowledgeable and friendly. Met our needs and everyone there thanked us multiple times for our business. Have u More

by barbera2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2015 -

Liberty Ford Parma Heights responded

That is awesome to hear, thank you so much for sharing that experience with us. We do appreciate your business!

August 14, 2015

Good treatment, knowledgeable sales rep, good car and price Drove from Erie, Pennsylvania to Parma Heights, Ohio to look at a used 2015 Ford Fusion that I saw on cars.com, and ended up buying it. The car was be More

by Chuck from Pennsylvania
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katie, I don't know her last name, who answered the phone when I initially called and lined me up with Mr. Bruno.
Aug 17, 2015 -

Liberty Ford Parma Heights responded

Wow, thanks so much for coming such a long way to purchase a vehicle with us Chuck! We really do appreciate it. We're happy to hear that everyone made the process painless for you. Enjoy your new-to-you Ford Fusion.

August 08, 2015

FANTASTIC EXPERIENCE When I walked into Liberty ford I felt welcome right away. Everyone was every friendly. Brian Horan listened to what I had to say then work with me More

by christine 18120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2015 -

Liberty Ford Parma Heights responded

Thanks for the feedback Christine! We're glad you had a great experience. Enjoy your new vehicle.

July 31, 2015

I never write reviews, but this felt needed I am from Columbus and have been searching for a Audi A4 and found the most perfect looking Audi at Liberty Ford for an amazing price. So I thought it More

by Austin2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
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