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Liberty Ford Parma Heights

Parma Heights, OH

4.8
221 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move. We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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6600 Pearl Rd

Parma Heights, OH

44130

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Showing 221 reviews

June 30, 2021

Salesman Mikal Mims is an exceptional salesman. He is very knowledgeable and professional. I’m glad that I stopped in on Saturday, June 27th. More

by Missdredeem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mims, Mikal
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

June 29, 2021

People are friendly no pressure to buy a vehicle everything was explained before signing. I was buying out a lease and my sales representative made the process easy. More

by DWBBWD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pindroh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 19, 2021

Best buying experience in a long time. Justin was a great salesman. We are on the x plan so everything was quick and easy. Took on a test drive and by the time I got back they had run all the numbers and I l More

by cfazio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Post
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 26, 2021

Todd Delaney was helpful, friendly and knowledgeable about the vehicle. I will definitely recommend to others who are looking for a vehicle. I plan to return when I need another vehicle. More

by Jeremy Marks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney,Todd
Dec 05, 2021 -

Liberty Ford Parma Heights responded

Hi Jeremy, thank you for your kind review; we are happy to pass along your comments to the team here at Liberty Ford Southwest, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2021

My wife and I purchased a vehicle from Miguel. He was professional and the whole experience was great! Very seemless with our trade in. Thank you Liberty Ford! More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Dec 05, 2021 -

Liberty Ford Parma Heights responded

Hello Tim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Have a great day!

May 02, 2021

Great service and nice to work with would definitely recommend choosing Miguel as a sales man. The financial department was great with working with us on pricing to fit our needs. More

by Ryan g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Bautista
Dec 05, 2021 -

Liberty Ford Parma Heights responded

Hello Ryan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Have a great day!

April 24, 2021

Mikal Mims was professional, helpful and made the entire process a great experience. We are very happy with our truck and glad we were able to make a deal at Liberty Ford , More

by Csaunders731
Recommend Dealer
Yes
Employees Worked With
Mikal mims
Dec 05, 2021 -

Liberty Ford Parma Heights responded

Hello, congratulations on your new vehicle and thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

April 13, 2021

Had a fantastic experience, Mayer was great to work with long with the entire Team. Well done. Customer for life. Keep up the great work. More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayer Khalil
Dec 05, 2021 -

Liberty Ford Parma Heights responded

Hello Chad, thank you for leaving such a great review and high star rating. Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Have a great day!

April 09, 2021

Luv my salesman, Paul Larocco. No pressure and listen to what I was looking for. The car I purchased was located at your canton location. Paul was able to bring it up to the Parma. That was wonderful!!! More

by Nickalooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul LaRocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
March 31, 2021

Best word to describe my car buying experience is helpful. The sales representative Dennis went out of his way to make me feel comfortable and satisfy all of my concerns about buying a car from Libe More

by fghopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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