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Liberty Ford Parma Heights

Parma Heights, OH

4.8
221 Reviews
Liberty Ford Parma Heights is located 10 minutes from the Cleveland Hopkins Airport, 20 minutes from downtown Cleveland, and just minutes from the Ohio Turnpike Route 71 exit. We offer New and Certified Ford cars, SUV's, and trucks. We also sell a widespread selection of pre-owned cars that are fully serviced, clean, and priced to move. We pride ourselves on giving customers an excellent sales and service experience, and have been in business for 30+ years in the Northeastern Ohio community. We would love the opportunity to earn your business and thank you for your consideration in letting us do so. If you have any questions please give us a call at (440) 888-2600. Thank you.
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6600 Pearl Rd

Parma Heights, OH

44130

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Showing 221 reviews

September 11, 2021

I worked with Justin. He was a great help and always reachable throughout the process. He even came in on his day off to finalize everything. More

by freedom2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Soto
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 11, 2021

I Last week I bought a new truck ford F150 from them and I'm really happy with this vehicle I worked with Mayer Khalil Very professional person who helped me with that He made this transaction quick and ea More

by Robertkielbasa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayer Khalil
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Liberty Ford Southwest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

September 10, 2021

This dealership is amazing! The salesman, Justin Post, was kind, helpful and caring. He worked as hard as he could to get me into a safe reliable vehicle. He exceeded every expectation. everyone here is s More

by Karyngski1101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Post
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Liberty Ford Southwest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Liberty Ford Southwest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2021

We took our 2010 Fusion (which we also bought from Liberty) in to be serviced and decided to look around the lot. We soon became serious and Mikal Mims helped us find the right car for us. He was re More

by vshovlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Mims
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 31, 2021

Outstanding cheerful staff! My family has bought cars and trucks there for years. We keep coming back because of the great service! Thank you, Liberty Ford Parma Heights! More

by markielp1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayer
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Liberty Ford Southwest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

August 27, 2021

Had a very good experience with Mikal Mims on purchasing the vehicle. He's easy going and made me feel comfortable and Not pressured. Thank you and keep up the good work! More

by bwebber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Mims
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 23, 2021

Everyone was awesome. The car I originally wanted was sold out from under me and my salesman went out of his way to find me the same car, but different color and better than the one I originally wanted. More

by ecegonko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Liberty Ford Southwest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

August 22, 2021

We had a very good experience! Miguel was great! He was knowledgeable and very open. He kept us engaged and was attentive to all our needs. I have already told my coworkers about my beautiful car, ( I love More

by Lspelcic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Bautista
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Liberty Ford Southwest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

August 21, 2021

No high pressure to buy extended warranty etc. Friendly sales person Justin Post. He had everything ready when we got there More

by Beechoman54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine post
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 14, 2021

I bought my 2021 F-150, from Paul Larocco in sales. Love this guy, works hard to make things happen for you. Goes over everything you need to know. I also like working with Mark Dietrich. He also goes out o More

by Pipefitter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul LaRocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zaharia in service
Dec 02, 2021 -

Liberty Ford Parma Heights responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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