Liberty Ford Canton

Terrible Called to confirm details about a specific vehicle and told sales staff we were coming from about 2 hours away. Arrived to be shown two different veh Called to confirm details about a specific vehicle and told sales staff we were coming from about 2 hours away. Arrived to be shown two different vehicles other than the one I was coming to look at. Vehicle was supposedly “certified” but when test driving, it noticeably drifted to the right. Salesman seemed dumbfounded and was not knowledgeable about vehicle. Requested to have vehicle placed on the lifts but was informed all mechanics had left for the day at even though it was 30 mins before closing. He suggested that if we bought it we could bring the vehicle back for an alignment (4 hours round trip). During negotiations, sales manager offered us waaaaaaay below nada/kbb/blackbook value for my trade in. My vehicle was in good condition and fair trade in was between $11,000 -$12,500, poor condition value was $9500 - $11,000; we were offered $8700. Literally laughed at the salesman and sales manager and walked out. Five hours of my families time completely wasted. More

Highly Recommend The thought of car shopping made me cringe because I did not want to deal with anymore lying sales people. To put my mind at ease, I called a friend, The thought of car shopping made me cringe because I did not want to deal with anymore lying sales people. To put my mind at ease, I called a friend, who highly recommended Dave Ewing because he has always been so good to my friend and her husband. I called Dave and he invited me to come in that evening. I was amazed that Dave actually took the time to listen to me and did not try to sell me a vehicle I did not want. He also listened effectively about what I can afford monthly. He did not try to sell me an outrageous monthly payment I could not afford. In fact, he and his sales manager was able to give me a monthly payment much lower than I was expecting. YAY!! I did not feel pressured. Dave did not make me feel as though he was just selling another vehicle. However, what Dave did do was a build a friendly professional relationship, without lying! Thank you Dave Ewing for making my car buying experience pleasant. More

Highly Recommend! LIGHT I would like to thank all the people at the dealership for making my buying process smooth.if you are looking to upgrade or just need some wheels, s I would like to thank all the people at the dealership for making my buying process smooth.if you are looking to upgrade or just need some wheels, stop in and let them put you on the road. Kim my sales consultant was on top of every aspect of the deal from the paperwork, to the car being prepared for me when I arrived and addressed any concerns. I give Kim 5 stars***** More

Friendly Dave Ewing was a very nice guy and helped me when I needed a vehicle most. The car is great and I'll definitely be back for some oil changes. Dave Ewing was a very nice guy and helped me when I needed a vehicle most. The car is great and I'll definitely be back for some oil changes. More

Be careful when dealing with this place As it was downtown Ford now transit to liberty Ford be very cautious of what you sign here. Liberty is writing up deals under downtown Ford contracts. As it was downtown Ford now transit to liberty Ford be very cautious of what you sign here. Liberty is writing up deals under downtown Ford contracts. Downtown Ford is out of business. Your sol if you later have issues. More

bait and which I inquired about a vehicle posted on the internet. I asked for a clean deal price (no Trade in). The response from the sale person quotes the price ov I inquired about a vehicle posted on the internet. I asked for a clean deal price (no Trade in). The response from the sale person quotes the price over 500 dollars higher than the current advertised price in the internet ad, and I am informed that the higher price already includes a discount because the vehicle already has 1000 miles on it because it is a dealer demo. the internet ad showed the car as new with only 10 miles. If I wanted a car with 1000 miles on it, I would have made that part of my search. Completely misleading advertising. the only response from the dealer was "sorry for the confusion". No confusion here folks, just false advertising. More

Shady salespeople! Very unprofessional dealership! I inquired about a car they just got in via the Internet sales person. She sends me photos as there are none posted ye Very unprofessional dealership! I inquired about a car they just got in via the Internet sales person. She sends me photos as there are none posted yet. I ask for the best price and she goes to the manager and gets it. Ok make arrangements to see it with a salesperson she gives my info to.. Speak to him and he tells me the car is in service and then needs detailed and they are hoping it will be ready Saturday.. He tells me not to waste my time driving an hour and a half to see something that isn't there.. He will text me when it's ready. I tell him ok, let me know! Well, get a text this morning saying the car sold last night! That's so wrong! I'm waiting on THEM to go see this car! The salesman knew, the sales manager knew and the Internet sales person also knew about this! This is a very bad way to treat a customer!! UNPROFESSIONAL!! More

It was the best This is the first time we have been to Downtown Ford and the experience was great and Dave Ewing was the BEST, best experience we have had in 60 years This is the first time we have been to Downtown Ford and the experience was great and Dave Ewing was the BEST, best experience we have had in 60 years of car buying. We would recommend them to anyone More

Very good vehicle leasing experience I have known Dave Ewing for more than 30 years, so the decision regarding whom to call when I wanted to lease a new vehicle for my business was easy. I have known Dave Ewing for more than 30 years, so the decision regarding whom to call when I wanted to lease a new vehicle for my business was easy. Dave, as always, was courteous, knowledgeable and professional. And most of all trustworthy. I highly recommend Dave Ewing to anyone looking for a new vehicle. More

Comfortable and Trustworthy We bought our very first Bronco from Downtown Motors 37 years ago and continue our relationship. Mr. EWING was knowledgeable of the vehicle we were lo We bought our very first Bronco from Downtown Motors 37 years ago and continue our relationship. Mr. EWING was knowledgeable of the vehicle we were looking to purchase and I felt he was very trustworthy to deal with. We did shop at other dealers but felt Downtown Motors offered what we were comfortable with in all area. Trust is very important and Mr. EWING was at the top on this characteristic along with his knowledge of vehicles. More