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Liberty Ford Aurora
Aurora, OH
169 Reviews
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Showing 169 reviews
December 21, 2018
Bad News !! I ordered a new 2019 Edge ST from Aurora Ford on Aug 31, 2018, I was somewhat disappointed I couldn't get the interior the way I wanted it because of I ordered a new 2019 Edge ST from Aurora Ford on Aug 31, 2018, I was somewhat disappointed I couldn't get the interior the way I wanted it because of the method by which one interior is all that available for that model. The build date was Nov 8, 2018, I was promised the car by the end of November, when I called December 10, 2018 and inquired where the cas was? They couldn't find it! I canceled the order! More
by wbrede
Employees Worked With
AJ
December 11, 2018
Car Issues and just got tags!!! While the sales transaction with Sales Rep Austin Landis went smooth, the response to my service issues was quite the opposite. I just purchased the While the sales transaction with Sales Rep Austin Landis went smooth, the response to my service issues was quite the opposite. I just purchased the car, got tags last week and already have squealing at the front end. I was advised to "simply call service." To already be having a serpentine belt issues with potentially bad idler or crank shaft pulleys is ridiculous. Car has 69k on it and I even purchased the extended power train warranty!! This is something I plan to share with anyone that asks how my purchase experience was. I hope they don't have this type of response. After purchasing from a dealer of this size and caliber, you should not need to be back in a service bay less than 45 days of purchase, new or used!!! More
by MICHAEL K MARVILLE JR
Employees Worked With
Austin Landis
October 21, 2018
Truck purchase Nice friendly people. Worked out a nice deal and purchased a very well maintained and well taken care of 2011 Limited Expedition. Great facility to m Nice friendly people. Worked out a nice deal and purchased a very well maintained and well taken care of 2011 Limited Expedition. Great facility to make a vehicle purchase. More
by PTJ
Employees Worked With
Jackie and Michelle
October 03, 2018
Understading They were very helpful...understandind of our situation....they worked really hard to help us out of a bad deal....we just bought our 4th car in 6 yea They were very helpful...understandind of our situation....they worked really hard to help us out of a bad deal....we just bought our 4th car in 6 years from them....cant wait to get number 5... Sincerely Kitty and Jeff Krajnak More
by Truelove
Employees Worked With
Jordan
October 03, 2018
Excellent!! The staff was professional, helpful, thorough, and kind!! Great service!!! Especially McKenzie! I felt like they listened to what I needed and the res The staff was professional, helpful, thorough, and kind!! Great service!!! Especially McKenzie! I felt like they listened to what I needed and the result was perfect. This is the second time I purchased a vehicle from Ford Solon. More
by Stridy2
Employees Worked With
McKenzie
September 05, 2018
Repeat customer We were so happy with our first purchase with liberty Ford we went back to lease a 2018 Ford Explorer. Jason was our sales man and he did an awesome We were so happy with our first purchase with liberty Ford we went back to lease a 2018 Ford Explorer. Jason was our sales man and he did an awesome job gave us everything we wanted in a vehicle and was very patient with me walking up and down really looking at the same vehicles to make my decision Steven did a great job with the financing he knows everything needs to know More
by Sabrina1
Employees Worked With
Jason and Steven
August 23, 2018
Wonderful experience Jordan made my experience wonderful. I leased the ecosport and it went very smooth. Day finance department and everything ready for me to sign so that Jordan made my experience wonderful. I leased the ecosport and it went very smooth. Day finance department and everything ready for me to sign so that went quickly. More
by Fordwaly
Employees Worked With
Jordan
August 15, 2018
Professional, friendly and accommodating. We worked with McKenzie Carey, who gave us a solid out the door price without a lot of obfuscation and handled our sale in a friendly, accommodating w We worked with McKenzie Carey, who gave us a solid out the door price without a lot of obfuscation and handled our sale in a friendly, accommodating way. The finance manager was polite and responsive to our questions and needs. I am very happy with my new car and very happy with Liberty Ford in Aurora. More
by bowles.g.h
Employees Worked With
McKenzie Carey
August 07, 2018
Excellent I always try to avoid dealerships because I hear so many bad things about them, but not liberty ford! The way I was treated was beyond my expectations I always try to avoid dealerships because I hear so many bad things about them, but not liberty ford! The way I was treated was beyond my expectations, since I am on the young side I expected to be treated that way. Jordan my salesman was very kind, genuine, and patient with my first major truck purchase. Since I work til 5 and live over an hour away Jordan stayed past normal business hours to get all of out paperwork done because I work till 5! I will without a doubt come back to Liberty Ford in Aurora for my next vehicle purchase. More
by xXlilbuzzXx
Employees Worked With
Jordan, Tiffany
July 24, 2018
Bought a car Got a text from Jordon wishing good greeting for summer time ! I’ve been thinking of upgrading my car, and the rest is history ! He sent me some info Got a text from Jordon wishing good greeting for summer time ! I’ve been thinking of upgrading my car, and the rest is history ! He sent me some info , and we made a deal! Good people , great service! More
by Ddn
Employees Worked With
Jordon
