Liberty Ford Aurora
Aurora, OH
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I have been a Liberty Ford customer for over 20 years and have recommended them to countless people that have purchased vehicles and been extremely satisfied. Why? Because they care about you and always work have recommended them to countless people that have purchased vehicles and been extremely satisfied. Why? Because they care about you and always work to satisfy. I have to tell you personal contact and customer service have taken a bad turn since the pandemic. Liberty Ford didn’t change to make it easier for them. They delivered good communication and outstanding customer service to me though 3 vehicle purchases since 2020. Their Sales and Service team will work to earn your trust and then deliver top notch customer service and support! More
The salesman could’ve done a better job of showing me the features of the car, never had such a salesman with such nonchalant attitude!! I have brought lots of cars in my life time, if it wasn’t the actual c features of the car, never had such a salesman with such nonchalant attitude!! I have brought lots of cars in my life time, if it wasn’t the actual car that I’ve been looking for a while, I would probably taken my money somewhere else!!! Love my car More
Experience at the dealership was painless. I needed a truck and found one the same day. John (sales) was very thorough and honest, explaining everything about the vehicles and answering all I needed a truck and found one the same day. John (sales) was very thorough and honest, explaining everything about the vehicles and answering all my questions. More
This dealership's conduct can be likened to the tale of the Scorpion and the Crocodile, wherein the customer represents the Crocodile and the dealership embodies the Scorpion. Despite our awareness that th the Scorpion and the Crocodile, wherein the customer represents the Crocodile and the dealership embodies the Scorpion. Despite our awareness that their primary objective is to obtain our hard-earned money through deceitful means, we still choose to transact with them due to our necessity for a car. The dealership tries to lure us in with their subpar coffee and disingenuous smiles, but we remain vigilant as we know their true intentions. Unfortunately, even with our guard up, we still fall victim to their schemes and end up with a lemon. When confronted, they merely point to the contract we signed, stating that we accepted the car "as is". It is regrettable that I did not consult reviews before trusting this dealership and getting stung by their tactics. More
first time customer and couldn't be happier so far! ! Salesman Bob was accommodating through the process and Adam helped explain financing. I was unhappy with previous dealership and am glad I switc ! Salesman Bob was accommodating through the process and Adam helped explain financing. I was unhappy with previous dealership and am glad I switched. More
Talking to Manger thinking we were gonna get great deal to find out we couldn't and and a hit to credit for nothing disappointing they're just trying to get u into anything to find out we couldn't and and a hit to credit for nothing disappointing they're just trying to get u into anything More
Liberty Ford of Aurora and Chris Fischer will have my business for as long as I am driving. They took great care of me and made the process so smooth. Car buying can be stressful, but not with Chris and business for as long as I am driving. They took great care of me and made the process so smooth. Car buying can be stressful, but not with Chris and his team at Liberty Ford! He is very knowledgeable and went over all the safety features of my new Ford Bronco Sport so that I felt comfortable getting behind the wheel. My growing family loves my new Bronco, thanks so much Chris & everyone at Liberty Ford Aurora! More