Liberty Ford Aurora

I don’t want to waste any more of my time or yours so this will be short and sweet. Bought a used Flex. Great car. Disappointed with the sales experience. Jayson handed me off to Nathan then both ghost this will be short and sweet. Bought a used Flex. Great car. Disappointed with the sales experience. Jayson handed me off to Nathan then both ghosted me. Steve jumped in to salvage the sale but this collective sales force didn’t budge one centimeter. Then when the car arrived there was only one key fob. Do you think they could spring for a second ( can only be supplied by a Ford dealer ) ??? Nope. It would have cost them about a hundred bucks. I spent over thirty two grand at their establishment and they could care less about my satisfaction. Never again……… More

They were time efficient and also very helpful. Made the process easy with no stress. Made the process easy with no stress. More

This is the 4th Edge I've purchased from Liberty. Nathan was a cut above during this whole process. I was able to drive 2 different vehicles for a couple of days to decide. They were happy to stay Nathan was a cut above during this whole process. I was able to drive 2 different vehicles for a couple of days to decide. They were happy to stay quite a while after their closing time to finish the deal. From sales to service it's a great place to do business. More

Very accommodating around my schedule and went above and beyond to get me in my new car and home all in one evening. beyond to get me in my new car and home all in one evening. More

I have been a Liberty Ford customer for over 20 years and have recommended them to countless people that have purchased vehicles and been extremely satisfied. Why? Because they care about you and always work have recommended them to countless people that have purchased vehicles and been extremely satisfied. Why? Because they care about you and always work to satisfy. I have to tell you personal contact and customer service have taken a bad turn since the pandemic. Liberty Ford didn’t change to make it easier for them. They delivered good communication and outstanding customer service to me though 3 vehicle purchases since 2020. Their Sales and Service team will work to earn your trust and then deliver top notch customer service and support! More

Great service from start to finish stayed on top of it got me financed Great customer service for the great salesman thanks fish got me financed Great customer service for the great salesman thanks fish More

The salesman could’ve done a better job of showing me the features of the car, never had such a salesman with such nonchalant attitude!! I have brought lots of cars in my life time, if it wasn’t the actual c features of the car, never had such a salesman with such nonchalant attitude!! I have brought lots of cars in my life time, if it wasn’t the actual car that I’ve been looking for a while, I would probably taken my money somewhere else!!! Love my car More

Very nice people working there . I would buy again from them and recommend them to my friends ! I would buy again from them and recommend them to my friends ! More

I have dealt with Liberty for a few years now. They treat me good and give fair deals. I'll be back. They treat me good and give fair deals. I'll be back. More

Experience at the dealership was painless. I needed a truck and found one the same day. John (sales) was very thorough and honest, explaining everything about the vehicles and answering all I needed a truck and found one the same day. John (sales) was very thorough and honest, explaining everything about the vehicles and answering all my questions. More