Liberty Ford Aurora

My salesman, Nate displayed professionalism throughout the sale of my Maverick and I truly appreciated his honesty and guidance throughout the purchase of my vehicle. the sale of my Maverick and I truly appreciated his honesty and guidance throughout the purchase of my vehicle. More

Great people, easy to work with, super helpful. It’s the only place I’ll do business with for a reason.. and I don’t even live in the state anymore. It’s the only place I’ll do business with for a reason.. and I don’t even live in the state anymore. More

Absolutely the most friendly and welcoming staff! Competitive proving, great selection.. and we found the most perfect car for my son Competitive proving, great selection.. and we found the most perfect car for my son More

They scammed me, literally. Original deal was 72 months @ 9.9% interest on the loan, only paperwork I reveiwed and or was shown. When I got to the dealership to pick up the truc Original deal was 72 months @ 9.9% interest on the loan, only paperwork I reveiwed and or was shown. When I got to the dealership to pick up the truck Nathan said Ford would only go 60 months the payment went up. No big deal year less financing. Did not have my reading glasses, had me sign on a little notepad. Handed me paperwork on a disc, didn't review it until I got home. I was shocked the interest rate went up to 20.99%. Also, was using the X plan, did not have pin # when I signed that day. Nathan asked for the pin, I asked if I did not give it to him would I have to resign, he said yes, I said good I will NOT resign. All the sudden the office did something so I did not have to resign. WOULD NEVER HAVE SIGNED FOR 20.99%, THEY WILL NOT FIX. I am about to turn it back in as a voluntary repo. I rather have a repo they pay them 50k for interest that I was NEVER informed of. MAKE SURE YOU READ EVERYTHING! More

Chris Fischer, my salesman, I feel has always treated me fairly and I feel confident anytime I deal with him. I have good dealings with service department. Service on my vehicles is usually completed quickl fairly and I feel confident anytime I deal with him. I have good dealings with service department. Service on my vehicles is usually completed quickly and if the vehicle has to remain overnight for repairs, I am given a loaner vehicle to use. More

This dealership had always taken care of me for the service of my old vehicle, and once I needed a new vehicle they took care of me again. I am happy I chose this dealership to build a relationship wit service of my old vehicle, and once I needed a new vehicle they took care of me again. I am happy I chose this dealership to build a relationship with. More

I don’t want to waste any more of my time or yours so this will be short and sweet. Bought a used Flex. Great car. Disappointed with the sales experience. Jayson handed me off to Nathan then both ghost this will be short and sweet. Bought a used Flex. Great car. Disappointed with the sales experience. Jayson handed me off to Nathan then both ghosted me. Steve jumped in to salvage the sale but this collective sales force didn’t budge one centimeter. Then when the car arrived there was only one key fob. Do you think they could spring for a second ( can only be supplied by a Ford dealer ) ??? Nope. It would have cost them about a hundred bucks. I spent over thirty two grand at their establishment and they could care less about my satisfaction. Never again……… More

They were time efficient and also very helpful. Made the process easy with no stress. Made the process easy with no stress. More

This is the 4th Edge I've purchased from Liberty. Nathan was a cut above during this whole process. I was able to drive 2 different vehicles for a couple of days to decide. They were happy to stay Nathan was a cut above during this whole process. I was able to drive 2 different vehicles for a couple of days to decide. They were happy to stay quite a while after their closing time to finish the deal. From sales to service it's a great place to do business. More

Very accommodating around my schedule and went above and beyond to get me in my new car and home all in one evening. beyond to get me in my new car and home all in one evening. More