Liberty Ford Aurora

Go elsewhere I needed assistance on getting a new car. Many times the price was changed and when I started questioning the changes, the salesman Rick started bec I needed assistance on getting a new car. Many times the price was changed and when I started questioning the changes, the salesman Rick started becoming irritated. He says "Dude, this is the best you are gonna get and I suggest you take it". When I asked him to check with his manager (Matt), they were whispering at which point, he came back with a $10.00 difference. I went to another Ford Dealership and they gave me a better price for my trade in and my payment almost $100.00 less a month. More

Long time relationships; outstanding customer service Whenever we want to buy a car/truck or need service, Liberty Ford Solon is our first and only choice. I highly recommend buying your car from Steve R Whenever we want to buy a car/truck or need service, Liberty Ford Solon is our first and only choice. I highly recommend buying your car from Steve Rhodes. My husband, son and I have bought many vehicles from him over the years. Steve goes above and beyond the traditional role of car salesman to build and nurture trusting, long-term relationships. I will never forget one particular purchase. My older car had a large number of miles, and a problem arose that required significant attention immediately to continue driving it. We decided that it was more cost-effective to buy a new car. As Murphy's Law would have it, this happened right before I was leaving for a month-long business trip. My husband worked with Steve to finalize the details for the new car while I was gone, but my signature was required on the documents. Steve sent the papers to me in Boston via overnight mail, spent an hour on the phone with me explaining the terms and conditions, and personally drove our new car from Columbus so my husband would have it in time to pick me up from the trip. Steve always ensures that we remain highly satisfied for the life of our vehicles, not just the day we buy from him. The single point of contact that Steve provides gives me peace of mind. Steve can attest to the fact that I have extremely high expectations and am not the most patient or forgiving person :) I know I can count on him to manage occasional issues to my satisfaction. More

Sales My wife and I have now lease our last 6 vehicles from Steve Rhodes. He has made each experience better than the last. He treats us like we are special My wife and I have now lease our last 6 vehicles from Steve Rhodes. He has made each experience better than the last. He treats us like we are special and more like friends than just another customer. The dealership as a whole has been great to us. Keep that hometown feel and Steve. Ford Motor is lucky to have this store. More

They are the best!!! My experience with Liberty Ford Solon April 25, 2015 will be one of the most memorable experiences ever!!! I worked with Wally and Rick who were ABSOU My experience with Liberty Ford Solon April 25, 2015 will be one of the most memorable experiences ever!!! I worked with Wally and Rick who were ABSOUTLY AMAZING! Looking for a vehicle was extra stressful for me but these two relived my stress and made it a pleasant experience. I would recommend them to anyone and if I could give these two the world I would!! I was beyond excited to make the decision to purchase my 4th vehicle with Liberty! Their service dept. is amazing as well Jack the service manager is great and Tony in the body shop. Over all I love Liberty Ford and would recommend anyone to do business with them! Dana More

Absolutely Amazing!! I just recently leased my new 2015 Fusion from Liberty Ford in Solon, and I could not be happier. From beginning to end, the entire process was fantas I just recently leased my new 2015 Fusion from Liberty Ford in Solon, and I could not be happier. From beginning to end, the entire process was fantastic. I currently live in Columbus, Ohio, and this is still the only dealership that I trust when looking for a new or leased car. You want to talk about perfect customer service -- my car was actually delivered to me in Columbus. I was unable to get up to Solon in order to trade in my old vehicle, and instead of waiting for a time when I could drive up, Steve Rhodes brought it down himself. I'm not sure that there are too many other dealerships where the salesman will personally deliver the vehicle. I will no doubt continue using Liberty Ford in Solon as my preferred dealership; and would definitely recommend Steve Rhodes, and this location, to everyone I know! More

Amazing Service! My husband and I went in to just LOOK at an F150! When we arrived we took one for a test drive and fell in love with it! The service was amazing and w My husband and I went in to just LOOK at an F150! When we arrived we took one for a test drive and fell in love with it! The service was amazing and we ended up leaving with a brand new truck that day! We had a small problem with the battery about a month after having it, however they were quick to fix it and very helpful! I will be buying my next car from there! More

was given a bad key and they would not replace it Bought a used vehicle from them they gave me 2 keys 1 does not work properly and they told me to bring it up and they just cut one without the key pad Bought a used vehicle from them they gave me 2 keys 1 does not work properly and they told me to bring it up and they just cut one without the key pad so now I have to open doors with a key and not a key pad ford certified truck after they Sale you something they don't care anymore.. had to wait a week just to get the vehicle due to shop working on it very unhappy More

Buyer Beware Bought a used car this guy sold us and it stopped working within a few months. He also was rude when we called. I had to trade it in for another car Bought a used car this guy sold us and it stopped working within a few months. He also was rude when we called. I had to trade it in for another car. More