Liberty Ford Aurora

Great Experience Rick was great in helping me lease a new truck. He helped us get exactly what we needed for a large family. Go to Liberty and see Rick. Phenomenal Rick was great in helping me lease a new truck. He helped us get exactly what we needed for a large family. Go to Liberty and see Rick. Phenomenal job. Thanks More

New Car Richard Neathery, the salesman I worked with, was very nice and extremely helpful. He made every effort to find me a car that fit in my budget and ha Richard Neathery, the salesman I worked with, was very nice and extremely helpful. He made every effort to find me a car that fit in my budget and had what I wanted. More

Enjoyable purchase Love the Ford Escape. Two cars from liberty and two different salesman. Jordan and Brian made it a enjoyable experience. Liberty ford has lifelong cu Love the Ford Escape. Two cars from liberty and two different salesman. Jordan and Brian made it a enjoyable experience. Liberty ford has lifelong customer More

Excellent salesman No pressure. Easiest car buying experience I’ve ever had. Pleasant salesman made it very nice to buy a car. Will be back when I need another vehicle No pressure. Easiest car buying experience I’ve ever had. Pleasant salesman made it very nice to buy a car. Will be back when I need another vehicle More

Excellent experience purchasing car . Nov.6 2017. Rich Weatherly was sales consultant who helped me find my 2014 Ford Escape. I had don't research on this car and Rich focused on what I wanted and sho Rich Weatherly was sales consultant who helped me find my 2014 Ford Escape. I had don't research on this car and Rich focused on what I wanted and showed me cars that were exactly what I was looking for, in price range I specified. He provided valuable information which h was very beneficial to me,to make process much smoother. I was in serious car accident and had totaled my truck and working through details related to Insurance claim. I love my new car, it's exactly what I wanted.price was great. The whole staff at Liberty Ford is very friendly and helpful. Everyone went out of their way to help me. I only got one key for this car,and they needed to get factory code for keyless touch pad on door. I was worried that it would be a hassle,but it was taken care of completely and right away. The back window wipe was cracked and I drove it back and Rich took it to service department himself and immediately got it replaced. My whole experience was 5*. More

New 2017 Ford Fusion Titanium Purchase We have made several new vehicle purchases from a Liberty Ford company. Our salesman, Painge Khant, went above and beyond what most salesman would do We have made several new vehicle purchases from a Liberty Ford company. Our salesman, Painge Khant, went above and beyond what most salesman would do for a customer. He was able to help us get all the answers that we're needed to make our purchase run smoothly. I would not hesitate to rely on Painge Khant to make any future purchase.....and, will highly recommend him & the Liberty team to others. More

Brian in service is unprofessional The service advisor Brian is horrible and does not know how to talk to customers. Last week my battery went dead. I had a couple of problems with my 2 The service advisor Brian is horrible and does not know how to talk to customers. Last week my battery went dead. I had a couple of problems with my 2017 Ford fusion before which is not even a year old. The last time i had a problem, Brian gave me his card and told me to call him anytime I have a problem with my car. Maybe he did that all for show cause the service manager was in the room with him. So I call up Brian and told him that my battery went dead and I had to get it jumped. He listen to me and said that he could check out my car for me so we schedule an appointment. When i get there I told him that the day my battery had died, I had my radio on for a hour. He than start talking to me like a kid and tell me that I caused the battery to die. I said ok but I had other battery problems with my car and he say rudely that it was a long time ago. So he just standing there like he is waiting for me to leave. I ask him if he's going to look at my car. He say sarcastically that I'm going to tell you the same thing. I'm still under warranty and wanted to make sure everything in my car was ok. In have that right to have my car looked at by a Ford Services. All he had to do was have someone checkout my car like he scheduled me. If everything was ok, than I'm happy. I know he wouldn't talk to me that way if I was a man. The sales manager is no better. When he was selling me the car, he was so nice and friendly. When you tell him problems going on with your car he doesn't want to hear it and will cut you off. I will never purchase a car or have my car service at Liberty Ford Solon More

I love my new Ford Escape/ Thank You Liberty Ford in Solon! I had a wonderful experience buying my new car from Liberty Ford. Everyone at this dealership cares about the customer experience! I was treated great I had a wonderful experience buying my new car from Liberty Ford. Everyone at this dealership cares about the customer experience! I was treated great and they made it a very easy process. I can't thank Painge Khant enough for his excellent customer service. he was a great salesmen! More

New Ford Escape It was time to buy a new Ford Escape. I would recommend Liberty Ford Solon very highly. Ed Roberts was very helpful in making the process go smoothl It was time to buy a new Ford Escape. I would recommend Liberty Ford Solon very highly. Ed Roberts was very helpful in making the process go smoothly. More

Great service by all. Great service by sales rep and manager. Willing to work with you to find best deal.was in and out buying a new vehicle in less then 2 hrs. Great service by sales rep and manager. Willing to work with you to find best deal.was in and out buying a new vehicle in less then 2 hrs. More