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Liberty Ford Aurora
Aurora, OH
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Very dishonest dealership with poor after sale follow throug This was a long distance transaction of a Certified Pre-owned Ford. I was lied to by both the salesperson and the used car manager at Liberty Ford of This was a long distance transaction of a Certified Pre-owned Ford. I was lied to by both the salesperson and the used car manager at Liberty Ford of Solon. Tried to escalate up to the dealership manager and they would not return calls. That seemed to be their mo. Ford Motor Company makes fine vehicles, and there are a lot of Ford dealerships out there. Just DO NOT use a Liberty Ford Dealership. You will be disappointed at almost every step of the process of buying a car.You will be lied to, calls will not be returned etc. Find a different Ford dealership A. King More
Very good costumer service Process was quick and easy. Would go there again when it’s time to buy another vehicle. Khant is very helpful and professional employee . Thank you! Process was quick and easy. Would go there again when it’s time to buy another vehicle. Khant is very helpful and professional employee . Thank you! More
Good experience Process was smooth and easy for my wife and myself. Would go there again when it’s time to buy another vehicle. A lot of vehicles to pick from. Process was smooth and easy for my wife and myself. Would go there again when it’s time to buy another vehicle. A lot of vehicles to pick from. More
Awesome experience! The whole staff was extremely helpful and accommodating. It made buying a new car an enjoyable experience! I would recommend Liberty Ford Solon to any The whole staff was extremely helpful and accommodating. It made buying a new car an enjoyable experience! I would recommend Liberty Ford Solon to anyone in the market for a new car. More
Great Ford Branch and the Staff is Great The staff was amazing from the beginning of the car sale to the end. Very friendly, knowledgeable, and efficient staff, in which made the sales proces The staff was amazing from the beginning of the car sale to the end. Very friendly, knowledgeable, and efficient staff, in which made the sales process not overwhelming. I would recommend this Branch every time. Keep up the great work and thank you for your time and service. More
Everyone I dealt with was super nice! Khant was great. He really worked hard to get my business. I would definitely buy again from him and refer him to my friends and family. Met both S Khant was great. He really worked hard to get my business. I would definitely buy again from him and refer him to my friends and family. Met both Sales and Service managers who were just as nice as Khant. More
New F-150 Truck Greg made the car buying experience an enjoyable one. There was no pressure or additional upselling of features I was not interested in. Greg and Pete Greg made the car buying experience an enjoyable one. There was no pressure or additional upselling of features I was not interested in. Greg and Peter both genuinely seemed interested in making sure I was a happy customer. More
very enjoyable experience Rick was great and so patient. this process was very intimidating to me but Rick made it easy and enjoyable. I love my new (to me) car! Rick was great and so patient. this process was very intimidating to me but Rick made it easy and enjoyable. I love my new (to me) car! More
Great place to buy a vehicle I have visited many Ford dealerships and will always buy from Liberty Ford Solon. They listen to your needs and work to ensure you have the best fina I have visited many Ford dealerships and will always buy from Liberty Ford Solon. They listen to your needs and work to ensure you have the best financing available. Their goal isn't just selling you a vehicle, they want your future business as well. I have been last 4 vehicles from them. You're making a mistake if you go anywhere else. More
Great Service Departmemt I had an odd issue with my Ford CMax battery. The team at Liberty Ford Solon worked diligently to try and solve the problem and brought a Ford enginee I had an odd issue with my Ford CMax battery. The team at Liberty Ford Solon worked diligently to try and solve the problem and brought a Ford engineer in to work on discovering the issue. Brian from service was checking in with me throughout the process and kept me aware of how things were going. I will continue to bring my cars here for service. The team is attentive and customer service is exceptional. More