Liberty Chevrolet
Wakefield, MA
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Worst service I’ve had since purchase Made appointment for oil change and tire rotation after paying for the service I noticed oil all over my door handle dripping from the handle down my Made appointment for oil change and tire rotation after paying for the service I noticed oil all over my door handle dripping from the handle down my truck and oil on the passenger fender. There was even oil in steering wheel and interior handle More
First time service Went in for an oil change and tire rotation. Anybody that I dealt with was courteous and professional. Had me in and out in no time. Went in for an oil change and tire rotation. Anybody that I dealt with was courteous and professional. Had me in and out in no time. More
Bad business Found a used expedition that I was very happy about. Once we paid for it we were told that was a problem they had to fix with the steering wheel pump, Found a used expedition that I was very happy about. Once we paid for it we were told that was a problem they had to fix with the steering wheel pump, and that took one week. I drove the truck for about 10 days and the steering wheel got really hard, which only proves to me that they either didn’t fix it properly, used salvaged parts or don’t know how to fix it because now they are fixing it again for a week today and no phone calls or anything. What a bad experience . And on top of that they broke the running board on that first week that they were fixing the car and the ac never worked! They try to run away from it , no phone calls. How can I trust that this truck will be ok after the fix if that ever even happens? With 3 little kids this is the worse feeling. Besides the time and stress over this, I really hope they make it right some how More
Lied to and ‘forgotten’ several times 3 attempts and no appointment. Was told they couldn’t take for test drive. Really?! Aren’t you a dealer with dealer plates LIE LIE 3 attempts and no appointment. Was told they couldn’t take for test drive. Really?! Aren’t you a dealer with dealer plates LIE LIE More
I have used Liberty Chevy service in the past I am happy Happy with service work past and present Jim O’brien is a pleasure to deal with. I have had several dealing s with Bill Frawley in the salrs departmen Happy with service work past and present Jim O’brien is a pleasure to deal with. I have had several dealing s with Bill Frawley in the salrs department and it os alwsys a pleasure More
Great experience Every staff member was friendly and helpful. Service was thorough. I really appreciated the wash and vacuum, my car looked great afterwards. It's nice Every staff member was friendly and helpful. Service was thorough. I really appreciated the wash and vacuum, my car looked great afterwards. It's nice there's two separate waiting rooms with vending machines and complimentary water or coffee. I bought my car from this dealership also, would highly recommend. More
Lease purchase Great dealership! Very friendly staff that is knowledgeable of their products. Also very helpful when you're not sure on the product you want to get. Great dealership! Very friendly staff that is knowledgeable of their products. Also very helpful when you're not sure on the product you want to get. More
Basic service - oil change Great Customer Service as always. Would recommend Liberty for their reliable work and their excellent personal service. They make drop off and pick up Great Customer Service as always. Would recommend Liberty for their reliable work and their excellent personal service. They make drop off and pick up convenient, even if off hours. More
oil change & sticker my appointment was for 11 and had an oil change, tire rotation and sticker and was out before 12. everything was done as I requested my appointment was for 11 and had an oil change, tire rotation and sticker and was out before 12. everything was done as I requested More
New car I traded in my old truck for a new one. All went well. I am happy with my purchase. The staff was friendly. Thank you. I traded in my old truck for a new one. All went well. I am happy with my purchase. The staff was friendly. Thank you. More