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Liberty Chevrolet
Wakefield, MA
343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 343 reviews
June 13, 2018
Well done The work was done well and on time Ed in service was was always there if I had a question and took WellCare of my vehicles The work was done well and on time Ed in service was was always there if I had a question and took WellCare of my vehicles More
by bunpa13
Verified CustomerEmployees Worked With
Ed in service
June 09, 2018
Worst service department ever. Bought new Tahoe. Ronnie was great. Sales department is fine. Service department is deplorable. It must start at the top and trickle down, employees c Bought new Tahoe. Ronnie was great. Sales department is fine. Service department is deplorable. It must start at the top and trickle down, employees can’t be that bad if the boss is any good. The sad thing is they actually fixed the issue but didn’t even know how they fixed it. More
by BROOKSKOEN
Employees Worked With
Ronald Dalfonso, Phil Russo
June 09, 2018
Horrible Came in for an oil change and when I checked the oil level a few days later I was surprised to find out there was 1 extra quart of oil in the pan and Came in for an oil change and when I checked the oil level a few days later I was surprised to find out there was 1 extra quart of oil in the pan and had to drain oil to get to the proper level. I also called service department and let them know. More
by KELLYREYNOLDS05
Employees Worked With
Ronald Dalfonso
June 06, 2018
Amazing customer service I highly recommend Liberty Chevrolet in Wakefield. I got a great price and experienced excellent customer service. I am very happy with my new Chevy T I highly recommend Liberty Chevrolet in Wakefield. I got a great price and experienced excellent customer service. I am very happy with my new Chevy Tahoe! More
by Ivyjennifer
Employees Worked With
Marty Capici , Iris Cedeno, Peter Seigal
June 04, 2018
Great customer service Great customer service! Ron presented the perfect car to meet my needs, and at a good price. I feel that he was informative and helpful. I’m very sati Great customer service! Ron presented the perfect car to meet my needs, and at a good price. I feel that he was informative and helpful. I’m very satisfied with the purchase. Thank you More
by GoodLife
Employees Worked With
Ronald Dalfonso
June 02, 2018
Very accommodating and helpful. Second time leasing with Liberty. I always received great customer service with a smile. Made it very easy to release with them. I also enjoy my Chevy Second time leasing with Liberty. I always received great customer service with a smile. Made it very easy to release with them. I also enjoy my Chevy Cruze very much. Great car 🤩 More
by BERNBARLETTA
Employees Worked With
Ronald Dalfonso
June 02, 2018
Chevy New Vehicle Experience I thought the sales were great. I thought the final completion lacked on a few items. The finance was not completed when I arrived to sign contract, t I thought the sales were great. I thought the final completion lacked on a few items. The finance was not completed when I arrived to sign contract, the vehicle I purchased was not ready. I left with the new car and it was called back for a recall part. The final steps should have been planned and executed better. More
by SHAWNBROMLEY
Employees Worked With
Kelleigh Lombard
June 01, 2018
Pleasant car buying experience No high pressure upselling or misleading price negotiation tactics. Salesman Phil Russo was knowledgeable, thorough, efficient, patient, and most impo No high pressure upselling or misleading price negotiation tactics. Salesman Phil Russo was knowledgeable, thorough, efficient, patient, and most importantly, he was friendly and a "nice guy". Very satisfied with the entire sales transaction and my new Traverse. More
by Big Al
Employees Worked With
Phil Russo
June 01, 2018
Peter Seigal was awesome!! Peter was strait forward, none of nonsense that I’ve experience before buying s vehicle. He was honest and did his job without the pressure I’ve felt Peter was strait forward, none of nonsense that I’ve experience before buying s vehicle. He was honest and did his job without the pressure I’ve felt in buying a car previously..would recommend Liberty Chevrolet to others and tell them to ask for Peter More
by PMSKS171223
Employees Worked With
Went to service to get registration and sticker. The gentleman that greeted me was professional and informative. I feel he might of been on charge of the service area. All around a good experience!, Peter Seigal
May 31, 2018
Vehicle service Work on vehicle was great. However service was not. I dropped my car off for an oil change and new inspection sticker for a 7am appt. I first calle Work on vehicle was great. However service was not. I dropped my car off for an oil change and new inspection sticker for a 7am appt. I first called about 130 and left a message for an update and time that i could pick up my car. By 3 i still got no response and called 3 more times until 430. Each call went to voicemail and i received no response. At 430 i called and told receptionist i have called multiple times and have not heard back and wanted to speak to someone in service, i was disconnected twice and third time again i got voicemail. I called back again and explained i did not want to be put to voicemail an d wanted to speak to someone in service. I was put on hold then the call disconnected again. Finally at approx 450 i spoke to someone and was told my car was ready. I find it outrageous that it took 10 hours for an oil change and and 9 phone calls over 3 hours for a response More
by JCAPONIGRO
Employees Worked With
Unknown
