Liberty Chevrolet

Poor service I purchased a certified preowned truck almost 3 years ago and have had numerous issues beginning from the day I picked up the truck with them telling I purchased a certified preowned truck almost 3 years ago and have had numerous issues beginning from the day I picked up the truck with them telling me the check engine light was on from them washing the engine. That's just the first of many issues. They only do oil changes until 3 PM and I've always been told I need to make a Saturday appointment 2 to 3 weeks in advance. This is an inconvenience for me to have to leave work to get there by 3, I have just gone elsewhere. I feel most service advisors there don't care about making the customers happy. The only advisor that had been very helpful is named Ed. I try to ask for him but am not that lucky. Back in the summer I needed to have my ac system replaced yet a second time within a one year period and was a bit irritated that I dropped my truck of the night before for a morning appointment and it wasn't even looked at till the afternoon. That particular adviser never called to let me know what was going on. I drove there after work to find that it was just being looked at and was given an attitude by this adviser whom I don't remember his name but recognize him when I'm in there. He copped an attitude with me. My truck was in there this past Monday for a battery and warnings on the dash. They did a complete diagnosis and said that it was from the bad battery. Now 2 days later the check engine lights on and not running right. This guy tells me I can drop it off for Monday or Tuesday. I let him know that I was aggravated, he said he would talk to Ed about seeing what they could do for me. I waited an hour and a half with for him to call me back like he said he would. Guess what? He never called me. When I called he told me he never got a chance to talk to Ed. I bet he forgot all about calling me back. He said he will talk to Ed in the morning and call me back. I won't hold my breath. My wife and I are going to be purchasing a new vehicle for her in February and I definitely wouldn't buy from them again since I like to have all my service done where I purchase the vehicle from. More

Excellent service They found an issue with the warning lights in my Equinox in 1 day. I was going on vacation and left it with Herb Chambers for 9 days and told them af They found an issue with the warning lights in my Equinox in 1 day. I was going on vacation and left it with Herb Chambers for 9 days and told them after they drive it for 5 minutes all the warning lights go on. They told me they could not find it. I drove it out of the lot and 1 1/2 miles later all the lights went in. liberty solved it. When my son had an issue with his remote key opening the car, Liberty solved it in a day and told me how much it would be. I picked it up on a Sunday, service was closed, but a salesman opened it up, took my credit info and said they would ring it through on Monday. Very good service! More

Stress free Great experience at this dealership, felt very comfortable. Friendly, knowledgeable staff that did not pressure us. Mike was great and helped us each Great experience at this dealership, felt very comfortable. Friendly, knowledgeable staff that did not pressure us. Mike was great and helped us each step of the way. More

Service My recent service to my truck was a superb experience. Going the extra mile in locating the needed parts to complete the job on time was Greatly appre My recent service to my truck was a superb experience. Going the extra mile in locating the needed parts to complete the job on time was Greatly appreciated. More

Recalls Couple of hours very quick and friemdly employees. Matt found my recall very quickly. 100 warranty which made my expience even better! Would recommend Couple of hours very quick and friemdly employees. Matt found my recall very quickly. 100 warranty which made my expience even better! Would recommend them for sure More

Pleasure to do deal with Peter seigal the salemans was a pleasure to work with , showed me all the features the truck had to offer ,and answered all the questions that I ha Peter seigal the salemans was a pleasure to work with , showed me all the features the truck had to offer ,and answered all the questions that I had asked , was very friendly dealership More

Service on vehicle Thanks for great service, especially to Cliff in the service dept. professional service . Kept me updated while car was in service. Thanks for loaner Thanks for great service, especially to Cliff in the service dept. professional service . Kept me updated while car was in service. Thanks for loaner !had my vehicle to correct car shutting off and restarting while driving for 2 weeks they spoke with GM techs and went thru the whole car. Had car back for 1 week and the problem seems to be corrected. Thanks for your efforts in a frustrating situation. More

Excellent and prompt & polite service. I was taken on time, greeted politely and treated respectfully. My car was ready when they said it would be. The entire place was exceptionally clean. I was taken on time, greeted politely and treated respectfully. My car was ready when they said it would be. The entire place was exceptionally clean. More

Oil change The staff was attentive, worked quickly and provided updates throughout the process. Once again another great experience having my Chevy Silverado ser The staff was attentive, worked quickly and provided updates throughout the process. Once again another great experience having my Chevy Silverado served at Liberty Chevrolet. More

Getting sticker. No communication after 7 hours and 1100. dollars still don’t have sticker have to go back on New Year’s Eve to get sticker and hope I not there more t No communication after 7 hours and 1100. dollars still don’t have sticker have to go back on New Year’s Eve to get sticker and hope I not there more than 1 hour More