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149 Reviews of Liberty Buick - Service Center
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September 06, 2019
3 hour oil change This dealership struggles with the concept of an appointment. Make an appointment, during the week, drop it off at the scheduled time, and then wait 3 This dealership struggles with the concept of an appointment. Make an appointment, during the week, drop it off at the scheduled time, and then wait 3 hours. The back office staff also apparently doesn't realize the are in a service industry. How you treat people matters. I've owned a lot of cars, the service at this place routinely sets a new low mark. No more Buick's for me. More
by Coltsfan
Employees Worked With
July 17, 2019
Service is top notch! Jim is always the best! Always gets me in and out in record time! Car is always spotless after being serviced. All employees always friendly and help Jim is always the best! Always gets me in and out in record time! Car is always spotless after being serviced. All employees always friendly and helpful. More
by Havranek, Ilene
July 12, 2019
2016 Buick Jim goes the extra mile in service his customers. We so appreciate for all of his expertise is service thank you so much for all you do Jim Duane Norm Jim goes the extra mile in service his customers. We so appreciate for all of his expertise is service thank you so much for all you do Jim Duane Norman More
by duanen61
Employees Worked With
April 15, 2019
Always a Buick We have enjoyed our buying and service work from Liberty. Nice friendly people in fact went in for service and bought a car from Brandon😊 We have enjoyed our buying and service work from Liberty. Nice friendly people in fact went in for service and bought a car from Brandon😊 More
by Nettie
Employees Worked With
February 10, 2018
Great Had computer messages appear Turned out it was a failing battery I called one day & they had me in the next Everything handled in a prompt professi Had computer messages appear Turned out it was a failing battery I called one day & they had me in the next Everything handled in a prompt professional manner Workplace is always well maintained More
by FoxyLady23
Employees Worked With
Colette Perone & another service tech whose name I didn't recall/Seems to be pretty computer savy
January 06, 2018
Service dept great! Bought my car in July have been to the service dept 4 times twice in one day and have never had a problem, everyone is friendly and helpful. Nothing w Bought my car in July have been to the service dept 4 times twice in one day and have never had a problem, everyone is friendly and helpful. Nothing was really wrong with my Encore just oil change, tire pressure check, and had some gooey stuff on wheel wells on driver side (from road not vehicle) service department took car of me. Love Liberty Buick! More
by CrazyCatLady
Employees Worked With
Colette Perrone, Tim Carrasco
December 12, 2017
Vehicle Service Good service and friendly people.I have been buying GM cars for over 50 years and this dealership is the first one that everyone is helpful. Good service and friendly people.I have been buying GM cars for over 50 years and this dealership is the first one that everyone is helpful. More
by RICH 32068
September 24, 2017
Liberty Buick Best Service Manager Jim Frith Jim Frith at Liberty Buick in Peoria, AZ helped us immensely when one of the key fobs for our 2010 LaCrosse failed. Even on a Saturday, close to clos Jim Frith at Liberty Buick in Peoria, AZ helped us immensely when one of the key fobs for our 2010 LaCrosse failed. Even on a Saturday, close to closing time, Jim was able to switch out the old key fob and re-program the new key fob all in one visit. What an asset Jim is to Liberty Buick. He will definitely get our service again and I will recommend Liberty Buick. More
by DWallak
Employees Worked With
September 08, 2017
Perfection Had oil changed & tire rotation & navigation system updated Clean professional in workplace & work done Colette Perrone is the best They really mak Had oil changed & tire rotation & navigation system updated Clean professional in workplace & work done Colette Perrone is the best They really make you feel taken care of & important at Liberty More
by FoxyLady23
Employees Worked With
Colette,Perrone
September 05, 2017
Excellent Service, Great team Everyone was very friendly, courteous and eagar to help and answer any questions. The service was completed promptly and within the timeframe Scott in Everyone was very friendly, courteous and eagar to help and answer any questions. The service was completed promptly and within the timeframe Scott indicated. Great team! More
by Kelli
Employees Worked With
Scott
