Liberty Buick - Service Center

Made me wait 2 1/2 hours to change oil and rotate tires after making appointment. Then I find out they did not rotate tires but charged me. Did not honor price quoted. Horrible experience, never again. after making appointment. Then I find out they did not rotate tires but charged me. Did not honor price quoted. Horrible experience, never again. More

James was cordial, friendly, and helpful with a minor problem. Service was quick/prompt and done well. I would/will contnue to use Liberty Buick for my service needs. problem. Service was quick/prompt and done well. I would/will contnue to use Liberty Buick for my service needs. More

Service manager, Gary Dormal, was very courteous. Work was done in record time. Didn't think price was too bad. Hope this takes care of the problem that was found. was done in record time. Didn't think price was too bad. Hope this takes care of the problem that was found. More

My service contact was Mike Liddicoat, he was very polite and completely knowledgeable about my oil leak issue. Was a very positive experience. I would recommend this dealer for service to others. and completely knowledgeable about my oil leak issue. Was a very positive experience. I would recommend this dealer for service to others. More

I have never had anything but excellent service when Jim Frith takes care of my order. He's efficient, friendly, and he communicates very well. Frith takes care of my order. He's efficient, friendly, and he communicates very well. More

I have delt with Liberty Buick since I moved to Phoenix nine years ago. I have found the service department very satisfying with the various problems that arose. One time my battery died late in the day. nine years ago. I have found the service department very satisfying with the various problems that arose. One time my battery died late in the day. I arrived at Libeerty late and the battery was replaced anyway, regardless of the time. Jerry helped me with that one. This visit, John attended to the call. He was extremely nice and very easy working together. The car needed severe attention. John took care of the car, kept me informed on cost and condition. I was very pleased with his attention. Everyone I have worked with in various departments have been a pleasure. I also bought a La Cross in 2005 and am very happy with it. I hope to drive it a few more years. I receive e-mail from Liberty Buick. Do not know if I logged in earlier. Thank you, Carol Singer More

Jim was great, as he has always been with me. He even remembered my name. A great dealership !Very impressive remodeling. We wll stay in touch. remembered my name. A great dealership !Very impressive remodeling. We wll stay in touch. More

Work was done successfully and quickly - said would take two hours, done in one hour. Mike did a good job in pointing out the cabin filter was dirty (never shown to me before), and nothing about it in the s two hours, done in one hour. Mike did a good job in pointing out the cabin filter was dirty (never shown to me before), and nothing about it in the service manual. His oversight was appreciated!!! More

Super dealership - I have always found the service department top-notch - especially since Jim Frith came aboard. I can always trust him to be honest and really look out for my car's health. department top-notch - especially since Jim Frith came aboard. I can always trust him to be honest and really look out for my car's health. More

I used the Cusomer's Appreciation coupon to get a free oil change. This was a nice touch for a Liberty customer that I have been for almost 13 years. The service this time was up to their usually high s oil change. This was a nice touch for a Liberty customer that I have been for almost 13 years. The service this time was up to their usually high standards. More