Liberty Auto Plaza - Service Center
Libertyville, IL

65 Reviews of Liberty Auto Plaza - Service Center
Mike is amazing. He takes the time to explain what needs to be done and what can wait. I've been getting my car serviced there for over 5 years. Great service every time! to be done and what can wait. I've been getting my car serviced there for over 5 years. Great service every time! More
Liberty Auto Plaza – Volkswagen Service is the most customer focused service department I have worked with in my 50 years of driving. The service managers are pro active in keeping you informed of ant customer focused service department I have worked with in my 50 years of driving. The service managers are pro active in keeping you informed of anticipated service needs, recalls, projected costs, available specials, etc. They make it a point of knowing your name and needs; working with your budget; making loaners or rides available; providing a comfortable waiting environment. Because of the service, we acquired a used vehicle there and found our salesman met the same high standards as service managers. More
I always went a liberty auto kia service, because he was there. he is really nice, kind, always give the perfect service. he's name is Robert Duxler. Thank you very much and I appreciate.... there. he is really nice, kind, always give the perfect service. he's name is Robert Duxler. Thank you very much and I appreciate.... More
I bought my last new vehicle, a 2010 Nissan Murano, at Liberty Nissan. It's a really good car, and they do their best to keep me happy as a returning customer. They are a car dealership, so you have to st Liberty Nissan. It's a really good car, and they do their best to keep me happy as a returning customer. They are a car dealership, so you have to stay on top of the little things with them like every dealership I've ever known, but they genuinely strive to satisfy their customers and turn out good work. More
I have three cars I routinely bring in to Liberty Auto Plaza for service. Everyone is very friendly. I really feel like I can trust them with all of my cars. They perform excellent work and do so in a ti Plaza for service. Everyone is very friendly. I really feel like I can trust them with all of my cars. They perform excellent work and do so in a timely manner. Robert Duxler and Robert Kole are a pleasure to work with! I would not go anywhere else for service. (We also bought all of our cars at this dealer) More
Everytime I visit this service center, I am promptly greeted by Bill. He is professional and friendly every visit. He reviews the order prior and at delivery, so I know exactly what service was provid greeted by Bill. He is professional and friendly every visit. He reviews the order prior and at delivery, so I know exactly what service was provided. I would recommend this service center. More
I use to have my car "taken care" of at another local dealership THAT I TRUSTED, but dealing with horrible service and them never being able to diagnose the problem, I started taking my car to Libe local dealership THAT I TRUSTED, but dealing with horrible service and them never being able to diagnose the problem, I started taking my car to Liberty. They were always completely honest with me, describing things in terminology I could understand, fixing the problems that were caused at another dealership and were always willing to help me. I called the other day to get an appointment the next morning and sure enough, they were able to fit me in. They know me when I walk in and I've NEVER had a problem with my car after I left the dealership. Knowing that I have a Volkswagen and some issues are pricey, I never have complaints on pricing either, it comes with the territory of owning one. Thank you Bill and Mike! I wouldn't know what to do without your service on my Volkswagen! More
Bill and Mike at Liberty Auto Plaza always go above and beyond to give great service. When an unexpected problem comes up, they get me back on the road asap. For scheduled maintenance, they are very acco beyond to give great service. When an unexpected problem comes up, they get me back on the road asap. For scheduled maintenance, they are very accommodating. Both Mike and Bill are great to work with. More
The VW Service Department goes the "extra mile" to help out their customers. I have had nothing but good experiences there and they have kept my daughter's 2004 Jetta VR6 running in tip top shape. to help out their customers. I have had nothing but good experiences there and they have kept my daughter's 2004 Jetta VR6 running in tip top shape. The only downside, as with most European sports sedans, is that the maintenance charges are on par with other high end brands (about the same as my MINI and the wife's Lexus). Liberty VW has good coupons from time-to-time for service specials to help off-set some of these costs. More
Always friendly service. In and out quick. Bill is always professional and helpful. If I buy another VW- the service I receive from this dealership will be the main reason. I am in customer service, I think professional and helpful. If I buy another VW- the service I receive from this dealership will be the main reason. I am in customer service, I think of the service I receive from Liberty Auto when training my people. Thankk you, Rick Newman More