Liberty Auto Plaza

2019 Forte Internet Price from this dealer is Bogus Listed Internet price was $3600 less then dealer price given when I went to this dealership. Particular vehicle I was looking at was a 2019 KIA FORT Listed Internet price was $3600 less then dealer price given when I went to this dealership. Particular vehicle I was looking at was a 2019 KIA FORTE .... listed price $12,390 .... actual price $15,990. Reason given was multiple discounts you must qualify for like military, government employee and many more. More

Scam - price at dealer $1,000 higher than online I walked in to see a car that I saw online and they made wait ONE HOUR after the test-drive to talk to a salesman. Once we were able to sit down and d I walked in to see a car that I saw online and they made wait ONE HOUR after the test-drive to talk to a salesman. Once we were able to sit down and discuss the price, I found out that they charge a $1,000 "dealership fee" on top of the registration and documentation fee. It's a total scam, they just keep the prices low online to make you walk in, and than they charge you more when you're about to sign. Total scam. More

Bait and switch Was told by the manager Sean to "get the xxxx out of his parking lot" after I called them out on their bait and switch tactics. They advertise one pri Was told by the manager Sean to "get the xxxx out of his parking lot" after I called them out on their bait and switch tactics. They advertise one price on cars.com and confirm all the details when you call them just to get you into the showroom. Once you get there its a different story. More

scam town usa!!! They are very dishonest. I tried getting car they had listed on internet for the price listed. They told me I had to come down, because they "don't n They are very dishonest. I tried getting car they had listed on internet for the price listed. They told me I had to come down, because they "don't negotiate over the phone". So, I drove the 75 min. to find out they wouldn't sell me the car anywhere near that price. Steve was the manager I dealt with. He was not a tool, but a tool box!!! No wonder they have the worst review I have ever seen with any company on the internet. More

Held Hostage, Bait and switch, PUSHY ON 20%INT FINANCING After i said i have my own financing they offered on a 25990 vehicle plus tax and doc, whic they said doc was in the 900's and we all know tax is arou After i said i have my own financing they offered on a 25990 vehicle plus tax and doc, whic they said doc was in the 900's and we all know tax is around 2k They tried swindling me at 75moths at 649 a month which would be in the 20% interest rate plus or minus (where my lender is at 3%-5%) or around 45k for a 25k car and after i said i would like to leave to take care of pregnant wife and diabetic kid held my keys hostage,,,,, and only offered half of what other dealers offered on the trade, and if they did a accurate apprasal they would have known the engine light code.... which i know what it is from going to other places and getting appraised......... More

Great First Experience of Buying a Car I decided to buy my first car from Kia, and I went with the Kia Soul 2020. The employee that helped us was David. He made the experience super easy an I decided to buy my first car from Kia, and I went with the Kia Soul 2020. The employee that helped us was David. He made the experience super easy and made us feel comfortable the whole day. Overall, great experience. More

Dishonest I had posted a 5-star review, but had to reverse course. Our salesman insisted they had to put on a rust inhibitor and implied it was complimentary. D I had posted a 5-star review, but had to reverse course. Our salesman insisted they had to put on a rust inhibitor and implied it was complimentary. During the signing, the costs were covered. Was I a schmuck for not asking more questions. Absolutely. But don't ignore the bad reviews like I did. Stay away. When we came back to pick the car up and realized the charge, Mo, the Nissan Sales Manager, went over charges with me. Very helpful in that moment. He said he'd check with the boss to see what he could do and promised to call back within 2 days. I didn't hear from him, so I called and left messages on both his cell and office line and sent 2 emails over the next 5 days. Nothing. Mo ghosted me (really unprofessional). Finally I explained this to a receptionist and was transferred to a different sales manager. He at least explained things and told me there was nothing they could do. I'm a schmuck. Don't be one. Read the bad reviews. The only reason they have such a high rating is because while you're negotiating and waiting, they ask you for a 5-star review. Builds up the numbers. I will never be back. Also, the advertised price includes rebates. Over the phone I was told that wasn't the case. Not clear until the end. If you do insist on going there, ASK LOTS OF QUESTIONS. These are really shady & tricky people. More

Unprofessional tactics to lure customers I would like to take this opportunity to discuss how absolutely unprofessional this dealer is. They use tactics to get you in the door that are includ I would like to take this opportunity to discuss how absolutely unprofessional this dealer is. They use tactics to get you in the door that are include being dishonest about price. There was a Kia on carguru for 16490 brand new excluding tax title, Etc. I called and spoke to the manager Steve who told me that they had the car for that price. I asked him how come the vehicle was so cheap when everyone else is selling it for nearly 28,000. He told me because they're near Chicagoland they have the ability to sell things cheaper due to the fact there are so many car dealerships vs going into the suburbs. Then I come to find out that the price he gave me was not true and that they didn't even have the car. I urge everyone not to go to the dealer More

very misleading website and pricing.. CROOKS was online and did a search for KIA FORTE and seen they had a discount program at liberty KIA so i called since i love over 1,5 hours away and asked a was online and did a search for KIA FORTE and seen they had a discount program at liberty KIA so i called since i love over 1,5 hours away and asked about the price.. They lady said they are a volume dealer and the can price them at this price because they sell so many KIA's I asked so this is they price the one you have advertised She said yes only think you have to do is FIance the car for at least 3 months ... So gosh i made the trip and in Traffic is was like 2 hours .. test drive the car and said ok lets go make it work.. THEN the Salesman says well lets see if you qualify for that price ... i said what i asked the girl on the phone she said yes that was the price.. he said well you have to qualify for the discounts So is starts asking me questions are you in the service i said no do you drive for Uber i said NO did you just get out of college I said NO i am 59 years old he said do you work for the government i said NO he said are you part of the Kia loyalty customer i thought i would make this one my daughter bought a KIA at schaumburg KIA so i said yes my daughter bougt i Kia he saivd is your name on the LOAN i said NO . NOPE didnt get that one either so then they give me a price that is 3,700 more then what was in the ad .. and i called and was promised that was the PRICE.. these people are CROOKS More

Worked with us to get a deal done Dave Drumke and the staff at Liberty Kia were willing to work with us to get a deal done to our liking on a Telluride which is in very tight supply. T Dave Drumke and the staff at Liberty Kia were willing to work with us to get a deal done to our liking on a Telluride which is in very tight supply. They could have said take it or leave it, but did not. More