Liberty Auto Plaza

BAIT AND SWITCH - STAY AWAY I wish I could give this dealership a zero rating. To make a long story short. I saw a 2019 Nissan Murano on their website...great price. I drove t I wish I could give this dealership a zero rating. To make a long story short. I saw a 2019 Nissan Murano on their website...great price. I drove the 2 hours to go see the car last weekend. The dealership was closed, but I looked for the car....nowhere to be found....even looked in the windows and out back to see if it was being prepped or serviced. I emailed the dealership on Monday this week and asked if the car was still available to purchase. They replied that it was available but they were also sending "other" options for me to consider. Of course these options were all more expensive. The salesman asked when I wanted to come see the "original" Murano I asked about. I told him I wanted assurance that it was actually there as I had already driven down there to see it once. No reply for two days.... so I sent a final email on Wednesday asking if it was available or should I move on. The salesman finally replied and said unfortunately its sold. Big bait and switch surprise there. On top of that .....its STILL on their website for sale....LMAO!! People...please read all the negative reviews about this dealership. Its the worst experience I have ever had with a car dealer. I am sending this information to the Better Business Bureau today. STAY AWAY FROM LIBERTY NISSAN!!!!!!!! More

Very dishonest dealership If I could give this "dealership" 0 stars, I would. I hate leaving negative reviews but this one is warranted. A few days ago my husband and I were tr If I could give this "dealership" 0 stars, I would. I hate leaving negative reviews but this one is warranted. A few days ago my husband and I were trying to purchase a vehicle from this dealership, against our better judgment. We were working with a very unprofessional salesman named Josh. This dealership is very sketchy. First of all, the list price of the vehicle on the website is only for a very specific subset of the population - in order to get the list price on the website you need to be a college student, military, and part of the farmers bureau. Secondly, they are very sketchy as far as the fees and they don't tell you what fees are involved in buying a new car and the things they try to charge to the customer are outrageous - such as the fee that the dealership incurred to deliver the vehicle from the manufacturer to the dealership before we even knew the car existed - $990 is what they tried to pass on to us for that. That is a dealership overhead cost. They were very dishonest along the way and when we asked to speak to a manager or someone in the finance department, we were told "they are busy" and when we would ask questions about fees or things, Josh would say "I don't know, I didn't write that" and claimed ignorance on everything and took ZERO responsibility for deceiving us on the vehicle price and fees. We ended up walking on the "deal" and I am very glad we did because we ended up going to a reputable dealership and purchasing the same vehicle the same day for $5,000 less than what this crappy dishonest and deceitful "dealership" was trying to charge us for the same exact vehicle. I would never in a million years recommend going to this "business" to buy a car, or anything for that matter. More

Saw a great deal on a car, called ahead and made sure of the price and availability. Everything checked out and we made the 1 hr one way trip. Greeted by Dan a sales guy and he was nice and all. When we s the price and availability. Everything checked out and we made the 1 hr one way trip. Greeted by Dan a sales guy and he was nice and all. When we started to proceed with purchase, Dan called a manager, Also Dan, who explained to us that we have to qualify for incentives. I asked for a break down of all the incentives that brought this price down nearly $18,000. They obviously didnt have anything, and after asking 2-3 times for them, they brought back a list by hand they just made up. No fine print, no qualifications, nothing. A complete scam. I guess they caught on to us, bc Dan left and said he will try to do something . Then Mo came by, and arrogantly told us they have a deposit on this car. We parted ways and I told him that I was very disappointed that we still have people that run a business this way in todays age. I will be sharing my experience on every platform. Please take your business somewhere else. More

I bought my car from this place 4 years ago. I love the car but this place won't stop calling me about how they are running specials and wanting to buy my car back so I can buy a new car. I don't need a ne car but this place won't stop calling me about how they are running specials and wanting to buy my car back so I can buy a new car. I don't need a new car right now so you guys need to leave me alone. I was considering this place when I was ready to buy a car in a few years but now I don't think I will. I'm going to file a legal complaint if they don't stop calling me now bc I'm on national do not call list. More

Just horrible sales people bought a 2015 last year 2018 and it didn’t pass emissions, started is started to go out, and the Cadillac converter is also damaged. Gonna need to replace it and now I’m calling and it didn’t pass emissions, started is started to go out, and the Cadillac converter is also damaged. Gonna need to replace it and now I’m calling them they won’t return my calls. I will never recommend this place to anyone. They are a bunch of con artist. I hope Karma gets the best of them. 👎👎👎👎👎👎 More

The Nissan dealer lied to me about getting a car from there cause I got approved for a car and they said that to me there cause I got approved for a car and they said that to me More