Liberty Auto Plaza

Worked really hard to get me a good deal Lance Mcbride worked two days straight to get me the best deal he could on a brand new Nissan Sentra and I recommend everybody go to him at Nissan Lib Lance Mcbride worked two days straight to get me the best deal he could on a brand new Nissan Sentra and I recommend everybody go to him at Nissan Libertyville if you're looking for somebody that cares about your needs first. More

Worst Experience at a Dealer Ever. I bought my car here because I thought it was a great deal.. Of course when I got there the car had over 20k more miles than advertised. It was such B I bought my car here because I thought it was a great deal.. Of course when I got there the car had over 20k more miles than advertised. It was such BS. The price was good though so I bought it not knowing the headache I would deal with afterwards... I was told by the person selling it to me that it took regular 87 octane gasoline... FALSE it is a 2.0 TFSI engine and takes a min of 91 octane. I had to fight for an extra key even though I bought it Certified Pre-Owned. The car was sold to me with terrible tire tread and I was repeatedly told that it would get taken care of.. It finally did. I think 5 months later after so much work on my end.. By the time I brought it in for the tires to get put on it the dealership's rep was so damaged in my mind that I was fearful of leaving the car alone there without being near it. I just didn't trust them. I will Never buy a car from here again! I would take my car to get serviced here either I don't want it no thank you and I don't want the coupons from the mail I now take my car to a VW dealership in Glenview and the difference in customer service is night and day. Do yourself a favor and avoid this place at all cost. I got the dealer logo and name immediately removed from my car as I wouldn't want to advertise for this place. More

worked really well to get us agood deal. enjoyed everyone here, they helped out and made it as easy as possible. didn't give me a headache at all, was very pleasant to be around. the cars are enjoyed everyone here, they helped out and made it as easy as possible. didn't give me a headache at all, was very pleasant to be around. the cars are very nice. james and marina kennay More

Great eviorment I had a great experience the people there are very friendly and funny. I needed a car on day i didn't get approved that night so they supplied me with I had a great experience the people there are very friendly and funny. I needed a car on day i didn't get approved that night so they supplied me with a car to drive back home with. Came back the next day got approved left in time to make it to my company christmas dinner. More

Buying a car ok, service think twice I bought a new 2014 soul from the Kia dealership over a year ago. Love the car an the sales consultant(William) we went through. We got a deal where w I bought a new 2014 soul from the Kia dealership over a year ago. Love the car an the sales consultant(William) we went through. We got a deal where we would get two years of free oil changes. It's been a year an they told me that I no longer had this option for the TWO year free oil changes. I said ok an walked to my car and left. I was recommended two filters for my car and a tire rotation. I understand what they do and how important it is. I respectfully declined since I had them already. When I put my car in the air probably five minutes after I left the dealership, the bottom of my car was coated in oil. It was messy from the plug, the filter, everything they touched was coated in oil. I shall remind you I've been here before an I have never had a problem. I am aware my car went to another technician this time, but I am very unhappy an would think twice before I take my car there again. More

bait and switch Certified vw on the dealer website. Confirmed the car with 3 separate sales people, including just prior to driving 1 hour to dealership. Arrive an Certified vw on the dealer website. Confirmed the car with 3 separate sales people, including just prior to driving 1 hour to dealership. Arrive and am told car does not exist that I came to see, but have others for more money with more miles they would be happy to show me. One was possible but as price is negotiated they tack on $500 dealer fee on used car. 12 days later ghost car is still on their website fishing for new suckers. Bought a vw from Pugi in Downers Grove and dealership couldn't have been easier to deal with. Buyer be ware of Liberty Auto Plaza.. More

Horrible! Deceptive, rude, unprofessional! Not only did they not honor the advertised price of the Kia Optima we had thoroughly discussed ahead of time, but they didn't honor any of the offers Not only did they not honor the advertised price of the Kia Optima we had thoroughly discussed ahead of time, but they didn't honor any of the offers they had promised on the phone!! $21,000 out the door on a vehicle that was advertised for $16,390! When asked to explain, it turned into a shouting match and it takes a lot for me to raise my voice. They tried to confuse us with ridiculous numbers, insulting our intelligence. Two other groups of people walked out annoyed while we were there and that should have been a clue but we gave them every opportunity to work with us. Worst dealership I have ever dealt with! More

Buying new car This is the worst experience I ever had.Don't believe the price you see advertised (and read the fine print)and don't believe the lies the tell you ov This is the worst experience I ever had.Don't believe the price you see advertised (and read the fine print)and don't believe the lies the tell you over the phone. They will tell you anything to get you into their dealership More

Don't believe the list price =hidden dealer "add-on" costs This dealer was very deceptive in their internet marketing. One car was listed as having a sunroof and clearly did not and they refused to make the de This dealer was very deceptive in their internet marketing. One car was listed as having a sunroof and clearly did not and they refused to make the description accurate on their website after I pointed this out. On another car, they wanted to charge $1,000 for useless dealer add-ons for administrative fees and VIN etching that was not wanted, thus the list price for the vehicle was very untrue. Finally, their finance department does not understand that out of state sales tax is not to be collected by this IL dealer, but rather Wisconsin's registration department when the car is titled with new license plates. This dealer is a little slow on the facts and not willing to be transparent in marketing. More

Great experience! My husband and I were interested in purchasing a used vehicle and were blessed to be able to buy a brand new Kia Soul within our price budget! Andrew My husband and I were interested in purchasing a used vehicle and were blessed to be able to buy a brand new Kia Soul within our price budget! Andrew is an amazing salesman who is extremely knowledgeable about cars. He is very personable and helpful and answered all of our questions. We didn't feel pressured or pushed into buying right away. He helped to make the entire process very easy and pleasant. We are grateful! Thank you Andrew and thank you to Liberty Auto Plaza! Amy Jo and Randy More