Liberty Auto Plaza

sales experience Dave Drumke the salesman that sold me my Kia was very professional and very helpful. I told him what my budget was and he did his best to keep me unde Dave Drumke the salesman that sold me my Kia was very professional and very helpful. I told him what my budget was and he did his best to keep me under the budget. I would definitely recommend him and this dealership to my friends and relatives. More

I came in for service on my Nissan and spoke to a David drum I came in and spoke to David Rumpke while I was having my vehicle serviced and I he was just an awesome man I put him in all my needs because you sold I came in and spoke to David Rumpke while I was having my vehicle serviced and I he was just an awesome man I put him in all my needs because you sold me all my cars and I put the trust of Liberty Auto Plaza a hundred percent with my needs because they have taken care of me for over 20 years thanks for being there guys I appreciate it and again thank you David drum key for being my rep More

liberty auto plaza hello drove 2 hours to buy our kia forte, now this is a nice car but wasn't offered a lot of choices with our credit, everyone was helpful,considerate hello drove 2 hours to buy our kia forte, now this is a nice car but wasn't offered a lot of choices with our credit, everyone was helpful,considerate and paid full attention to our needs, excellent salesman who actually is a credit coach, very knowledgeable, you will walk into a dealer full of nissan, vw and kia products. salesman let us put minimal down and we took the car home, then met later with our cosigner another day off site at a diner, their was where we were caught up with the paperwork, but did not have the window sticker verifying stock and optional equipment, on the contract it is very unclear what the car actually was priced at, it had a service plan option that in our case was not necessary. for 6 months now, all on our own, 6 or 7 attempts to get the service plan and window sticker issue is not resolved we have since gone to ftc for resolution thanks More

Could be better Nissan car serviced there today. Dealership is run down. Waiting room is small and uncomfortable. Car came out of the car wash undried and not very ni Nissan car serviced there today. Dealership is run down. Waiting room is small and uncomfortable. Car came out of the car wash undried and not very nicely cleaned. Disappointing experience. More

Bait and Switch While using True Car app through USAA, I found a Toyota Avalon XLS . I received the price guarantee and 2 different ladies called me on multiple days While using True Car app through USAA, I found a Toyota Avalon XLS . I received the price guarantee and 2 different ladies called me on multiple days to make sure I was coming in to test drive the vehicle. I already had financing for the total price of the vehicle and I explained that to Jessica on the phone. They said they would hold the vehicle. on the day of the test drive, they called me at Noon and then text messaged me 30 mins later to make sure I was coming in and I explained both times that I would be in at 430 the latest. I left work early, drove an hour and got there at 330. I explained to multiple guys that I was there to test drive the vehicle and I had spoken to jessica 3 hours ago. They sat me down at a desk and told me to wait for the used car manager. He was busy so another person started to try and pitch other vehicles and how they are much better than the one I wanted. I should have known at that point. Finally after 1.25 hours of waiting, Greg shows up and I ask him to test drive the car, he starts to say that they could get us better rates on financing. I finally stood up and asked to test drive again and that's when they told me that they just sold the vehicle. I asked why they didn't call me as I was driving from afar. I had enough and walked right out. This dealership is very, very shady. I would never step foot in that establishment nor would I send my worst enemy there. More

Steven Nedanovski is a great sales person We purchased a 2018 Sorento on January 27, 2018. The experience was highlighted by our salesperson Steven Nedanovski. I have purchased a lot of vehi We purchased a 2018 Sorento on January 27, 2018. The experience was highlighted by our salesperson Steven Nedanovski. I have purchased a lot of vehicles and Steve was the most professional, respectful and truthful sales rep I have ever dealt with. We spent several hours with Steve and he basically got in an argument with his boss to get us the deal we wanted. If it wasn’t for Steve we would have left the dealership, in a matter of minutes. He went out of his way to help his clients and it is greatly appreciated. I would highly recommend any one in the market for a new vehicle to give Steve at Libertyville Kia a shot to earn your business, I don’t think you will be disappointed. More

BAIT AND SWITCH !! I called them ahead of time to see if they had any 2017 Nissan Sentra's left on the lot they said yes 23 of them. I drove over an hour to get there an I called them ahead of time to see if they had any 2017 Nissan Sentra's left on the lot they said yes 23 of them. I drove over an hour to get there and when I got there there they right away showed me a 2018 Nissan Sentra. When I asked about the 2017's listed on their website they said they had sold the last one earlier. They asked me to provide them a stock number of the ones listed on their website after I provided them with the stock number they said those were loaner cars and they couldn't sell them. I walked out! I just checked their website and they still have 23 2017 Nissan Sentra's listed. More

I'm done with this dealership!! They have overcharged me multiple times. I honestly do not trust Ken. I will not return to this dealership. I bought my car from here and have had it They have overcharged me multiple times. I honestly do not trust Ken. I will not return to this dealership. I bought my car from here and have had it serviced her for years, never enjoyed going in. This was the last time, I won't deal with them anymore!! I guess I'll try the Gurnee location. I would not recommend anyone dealing with this dealership. More

4 different people lied to me... Waste of time Long story short, they will quote a very low ball price and jack you around when you get there. I have never in my life had such a bad experience at Long story short, they will quote a very low ball price and jack you around when you get there. I have never in my life had such a bad experience at a car dealership. I left the showroom with nothing but angst for this entire car dealership. I don't know where this behavior comes from, but the owner should definitely put an end to it if he wants to stay in business. DO NOT BELIEVE THEIR ADVERTISED PRICES!!!! YOU WILL NOT GET THE CAR FOR THAT PRICE!!! More

Terrible run away Spoke with mike Kay in finance and was told I was Approved for a no money down loan. Explained to him I lived a hour and half away and I wasn’t going Spoke with mike Kay in finance and was told I was Approved for a no money down loan. Explained to him I lived a hour and half away and I wasn’t going to go unless it was guaranteed. “It will be worth your time” he says so the next day I pay for a Uber and drive there only to find out I wasn’t approved and he was trying to get me to give him another family members social. Disgusted, I told them up front I had challenged credit they guaranteed me, stay away I lost 140 to drive back home with nothing ! More