Liberty Auto Plaza

Steven the beard Nedanovski is the best sales consultant eve The best sales consulatant I’ve ever had . Made a purchase last year on and then another this year he’s great . Ask for Steven Nedanovski liberty auto The best sales consulatant I’ve ever had . Made a purchase last year on and then another this year he’s great . Ask for Steven Nedanovski liberty auto plaza Kia ,Nissan , Vw More

Good service I liked the staff when I was buying a car. Steve worked with me. And I get pleasure when I visit the service! They have good coffee. I liked the staff when I was buying a car. Steve worked with me. And I get pleasure when I visit the service! They have good coffee. More

The ever worst Nissan Center seen out of many Nissan Center The ever Worst Nissan center seen out of many Nissan centers. Liberty Auto plaze are charging unnecessary service charges, my 2nd & 3nd service, was The ever Worst Nissan center seen out of many Nissan centers. Liberty Auto plaze are charging unnecessary service charges, my 2nd & 3nd service, was done at liberty auto plaza the miles run was 8000, 13000 receptively. for my nissan sentra they charged around $180 &$300, My first service was done at 3000 miles in mossey nissan they charged around $80 and all other service done in Cole Nissan , Portage MI, i have done 5 services in cole nissan and its for $40 to $80 range. I thought the chicago was very expensive city and now i realized they ... So at least i need to post my message to everyone to their notification cole nissan charges 5 quotes of engine oil - 5w20 oil - $20.00 Oil filter - - 8.50 Labour -21.00 Multipoint inspection free Water service Free More

Dealership is a dump. Sexist “management” Misleading pricing This is literally the worst dealership I have ever been in. The dealership is in total disrepair. I can’t believe Nissan allows this place to wear i This is literally the worst dealership I have ever been in. The dealership is in total disrepair. I can’t believe Nissan allows this place to wear its brand. Floors tiles are lose, baseboard is missing, the chairs are filthy and mismatched. The day we were there, there was water all over the floor and it smelled like crap. Staff advised my husband to step over it! Staff stood outside of front door smoking. The pricing of the vehicle advertised was fair. However they tried to mislead us by mentioning at the end that the car included a $2k rust preventative package not included the price. I felt bad for the sales guy. He seemed like a good guy working for a crappy place run by idiots. The sales manager would only speak to my husband, even after I pointed out I was trading MY car and I WAS the buyer. Totally sexist. Terrible dealership. Absolutely terrible. Stay clear of this place. Even if you can get past the condition of the facility and the rudeness of most of the staff, They will find a way to rip you off. More

Fake price on internet Never suggest anyone to go to this cheap dealership..Worst Nissan dealer in United state.They don’t of any have business ethic.completly scam .persona Never suggest anyone to go to this cheap dealership..Worst Nissan dealer in United state.They don’t of any have business ethic.completly scam .personally never seen before .Thanks God for not loosing any money but wasted my valuable time More

Fantastic car buying experience! We were looking for a Kia Stinger and stopped by Liberty Kia after chatting with David Drumke on the phone early on a Saturday morning. David was frie We were looking for a Kia Stinger and stopped by Liberty Kia after chatting with David Drumke on the phone early on a Saturday morning. David was friendly and personable and very knowledgeable about the Stinger. We test drove the car and was ready to purchase. David explained the process thoroughly and walked us through the paperwork with ease. Negotiating the price (which is always a stressful event) was easy and stress-free. PERFECT negotiating process. Everything was in writing before we got to the finance department which is headed up by John Hernandez. John is a great guy, easy to talk to and explained everything that we were signing. We couldn't have asked for an easier transaction. If you're in the market for a new Kia (or used), I would highly recommend Liberty Kia, they're truly the "neighbor's" neighborhood dealer to see. Cheryl Reilly :) More

Visit this dealership ONLY if you enjoy getting scammed. Libertyville Auto Plaza is, quite literally, the epitome of your standard shady, sleazy, unethical and dishonest dealerships. Really, this place is a Libertyville Auto Plaza is, quite literally, the epitome of your standard shady, sleazy, unethical and dishonest dealerships. Really, this place is a "60 Minutes" special just waiting to happen. Oh where do I begin?!? My wife and I were shopping around for a Kia Sorento and had called and visited several dealerships. Our Honda minivan was on its last leg and we had taken it to Carmax to see how much we could sell it for. Carmax offered us $4,000 so we kept hold of the offer to see if other dealerships could match it on a trade-in. We visited one dealership who told us they would actually give is $100 more if we would buy from them. We eventually did buy from them but not before getting nearly burned by Libertyville, but I digress. Over the phone Libertyville offered us the same car with fewer miles for $500 less than the other dealership. They also informed us that the finance charge would be 3% and that they would match the Carmax appraisal. They had even gone so far as to assure us that there would be NO OTHER COSTS other than the typical tax, title and license fees. Thinking we had found a better deal, we drive all the way up to Libertyville, which is wear the fun really begins. First as we are walking up to the entrance we are greeted by no fewer than three employees standing in front of the door smoking. Gross. Walking inside and catching our breath we are quickly handed over to "Omar", a pleasant enough fellow who, unfortunately, suffers from a delusion of honesty. We ask him to confirm that the deal that we were told over the phone was valid (3% APR, Carmax match, no hidden fees, etc) and he "assured" us that everything was on the up and up.... again... delusions of honesty. The first red flag begins when Omar tells us that, even though we have a Carmax appraisal in hand, they would like to appraise our van themselves, and there "might" be a difference of opinion. After waiting for about 10 minutes Omar rushes back and quickly tells us that they would be giving us $3500 for the trade-in but that equates to $3800 with tax savings. And of course we stood our ground and told him, "No", you are going to give us what you told us you would give us. After which Omar tells us they'll appraise it again. WHAT?!?! Really?!?! Appraise it again? What do you expect to find a few hundred dollar bills tucked away in the glove compartment in the second go around, Omar?!? The next red flag is when Omar comes back into the office and, without even checking our credit score, background, or even checking with a bank, tells us that with our trade-in (now magically $4000) our monthly payments would be $282 for 72 months. Well, let's do some basic math. If the car we are looking at is $17,000 and you apply $4,000 on a trade in bringing us down to $13,000. Then apply tax, title license, etc (assuming $2000 total) That would bring us to an amount being financed as $15,000. So pulling up a car payment calculator I quickly deduce that Omar and the merry elves in his finance department plan on charging us a whopping 10% finance charge after they told us it would be 3%!!! I instantly bring this to Omar's attention who quickly feigns doe-like innocence. At that point I inform Omar that, being the son of a former car salesman, I know what he is trying to pull and that if I see one more inkling of shenanigans from his side of the table that we would be walking out the door. So as he steps away to go get his manager, my wife and I look at the pricing list for this deal and see that they also blatantly lied about not charging us the extra fees which were peppered all over the "agreement". So, that being the proverbial straw that broke the camel's back. We pack up our stuff and proceed to try to find Omar who still has our van key so we can get it back. Omar and his "manager" (I really wish I could remember the manager's name... all I can say is that the "manager" looks like he would make a good extra in "The Soprano's" if it still aired. ) "Mr. Manager" informs me that he took personal charge of appraising our van and that the number they gave us was a good one... well of course you're going to tell us that... you're the one trying to scam us!!! I quickly point out each lie they told us and demanded our key back which, at that point, they were more than happy to give after being exposed for the frauds that they were. STAY AWAY... FAR AWAY... Unless, of course, you enjoy getting scammed. More

Shady Practices It all starts out nice and reasonable. Then they put an offer in front of you and later put a whole lot of conditions on it. You realize the offer w It all starts out nice and reasonable. Then they put an offer in front of you and later put a whole lot of conditions on it. You realize the offer was not real and to make matters worse they start screaming at you. Stay away from this dealership! You are just wasting your time. You cannot trust anything they tell you. More

Doug at Nissan Libertyville Had a great experience at Nissan with Doug Bloomer. He asked us what we wanted first then was able to show us what was available in the price that we Had a great experience at Nissan with Doug Bloomer. He asked us what we wanted first then was able to show us what was available in the price that we needed. We were able to negotiate a price that worked. He is not a “typical” sales person. He told it like it was and was honest with what was achievable. I recommend Doug as a salesperson. More

They have no idea how to order a car Has to be the worst new car dealer I have ever dealt with. Put down payment on car I ordered. After 9 days they called laughing that they needed the Has to be the worst new car dealer I have ever dealt with. Put down payment on car I ordered. After 9 days they called laughing that they needed the paperwork because they cannot order the car. Asked to speak to the owner. They said they did not know he was. Asked for refund they said I had to talk to finance. Could not get anyone in finance to pick up phone. Called American express and they took care of it. Went to another dealer and was able to order the car, Nothing but idiots at this dealership. More