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Liberty Subaru

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.7
304 Reviews
Liberty Subaru was established in 1965 and is proudly family owned and operated. Recently renovated with our Grand Opening event held in January 2018, we are fully invested in our customers. Our staff is ready to provide the best possible experience you'll ever have. Let's face it, you have choices and we want to make Liberty Subaru your preferred dealership to conduct business with. Our brand new showroom was built to make any time you spend here with us a comfortable and enjoyable experience.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 304 reviews

January 02, 2025

After initial missteps between New Sales & Parts dept, the accessories ordered were installed. Would have preferred not to require multiple service visits to get things done but Justin, Scot and Rich were More

by Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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November 25, 2024

Pleasant, courteous, professional. Very easy in negotiation. Damian was good to work with, also the manager was very easy to work with More

by Hamayun Mian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Podgorski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Liberty Subaru responded

We are so glad that we had the opportunity to work with you, and that Damian and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 21, 2024

Charles was an amazing size person along with his team Miguel and Peter. It was a wonderful experience buying a brand new car from this dealership and Charles made the transition smooth and easy. I woul More

by danuta_miki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Golebiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
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Nov 22, 2024 -

Liberty Subaru responded

Miki, Thank you for your very kind review. Charles and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Subaru.

November 07, 2024

Dealer was easy to work with. Was very fair in negotiation and was quick. Hector was a great person to work with along with all of the employees More

by Ajschirpke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Golebiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Nov 11, 2024 -

Liberty Subaru responded

It's great to hear that Hector and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Subaru!

October 20, 2024

They are easy to work with and they seem to really care about the customer. More

by HOWIESANDRA
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024 -

Liberty Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joey, Peter, and our team met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

October 20, 2024

Tom was to order new carpet and call me Regarding when to make appointment for installation. Would call 10/18 with all that info. Haven’t heard anything from anyone at Liberty More

by PHILBRODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armi Matienzo, Arturo Torres, Daijon Davis
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Oct 22, 2024 -

Liberty Subaru responded

Phil, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

October 20, 2024

Service people was all great. ....justin was great My car feels all clean and sparkly More

by ADEERFRIEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024 -

Liberty Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin, and our service team, and we look forward to working with you again.

October 19, 2024

Very helpful, kind and understanding. Willing to answer anything I asked. Will tell all how great they are. More

by PLOFFREDO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 20, 2024 -

Liberty Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2024

The service department is great! Easy to make appointments, they are prompt and courteous when servicing the vehicle. Everything is explained in detail and in advance on what is be More

by kenjaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2024 -

Liberty Subaru responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Ken, and we hope to see you again!

October 15, 2024

Great experience at this dealership! Bought a new 2024 Ascent Ltd and couldn't be happier. Ron Robbins was a great salesperson and very knowledgeable about the vehicle. Both Ron and Chri More

by JACSHEWICZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Pfiffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Goch
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