Lia Toyota of Colonie

I froze my xxx off waiting outside looking for a tundra truck. went inside and walked around for about 15 minutes and was greeted by noone.I Called from my minivan and waited another 10 minutes before som truck. went inside and walked around for about 15 minutes and was greeted by noone.I Called from my minivan and waited another 10 minutes before some grungy looking older gentleman came to meet me with leftover food on his grungy old sweater(no tie) no how are you? handshake, or introduction of whatever his name was .. only a lasting impression that i would rather drive my old minivan into the earth before I EVER would buy any thing from this dealership AGAIN!!!!!!! More

I have 2001 Sequoia and my AC problem started at the rear unit. I have limited model and it has 2 separate AC control unit with single compressor and single loop. My rear unit was blowing hot air and my fron unit. I have limited model and it has 2 separate AC control unit with single compressor and single loop. My rear unit was blowing hot air and my front unit took a while to blow cold air. The dealer told me that I need to replace my rear AC unit. ($2500) I took the car back and decided to just live with front AC only. Few days later, the front unit stop working and I had AC light blinking this time. I took the car back to dealer and they told me the front AC unit (compressor, evaporate, condenser, AC lines) has to be replaced. $3700 I asked about rear unit, but they told me the metal debrie in the front unit was clogging Freon line and this may be why rear unit was not working. My problem seems exactly like the compressor problem described on some of the Sequoia forum. What can we do about this. Nothing.. I am looking at $3700 and I may need to replace rear unit also. I need to spend $3700 + $2500 to get my AC fixed. I went to pick up my car and they told me that I have to pay $89 for diagonose fee. If engine stops and tell the customer that engine need to be replaced. Do I need to pay for the diagonose fee? This is joke. This will be my last Toyota and last trip to this dealer. I am assumming all the dealer is same... Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Lia dealer sucks. Stay away if you can... More

I recently pursued buying a new car at Lia Toyota. I found this dealership to be unprofessional and so I would not recommend it to anyone. The Sales Manager and GM went back on their word after they ha found this dealership to be unprofessional and so I would not recommend it to anyone. The Sales Manager and GM went back on their word after they had agreed on a deal and paperwork was signed. They made a mistake on their calculations and would not honor the original agreement. I spoke to the Customer Relations rep., Kathy Brammer, and she took my complaint and promised that she would give it to the GM and that he would call me. I never heard from anyone. More

I bought a car with my mother, who was also buying a car, in August of '06. Since getting the car, I discovered a few things wrong with it, like the rear defrost not doing much of anything. I've now return in August of '06. Since getting the car, I discovered a few things wrong with it, like the rear defrost not doing much of anything. I've now returned it about 5 times for the same problems, and am just now getting the stuff actually fixed. Also I discovered that the title, which is supposed to be in my name is in fact in my mothers. They discovered that the problem came because the finance manager screwed up, but they are leaving the cost of fixing their mistake to me. I will NEVER buy a car from them again! And I suggest that all potential buyers find another dealer. More

Dave was quick to respond to my interest expressed online, however I cannot say the same for the rest of the dealership. My voicemails went unreturned, when I would call I was always put on hold for a online, however I cannot say the same for the rest of the dealership. My voicemails went unreturned, when I would call I was always put on hold for a long time and was told once "we're busy unloading 28 cars." This is really annoying especially considering I had already placed a $500 security deposit on a car that nobody was ever able to talk to me about. The same car that I was told would be in to the dealer in a week MAYBE two...turns out that really means 4 weeks. If you enjoy being lied to and ignored I suggest this dealer, otherwise I would take your business elsewhere. More

This was a great experience. When I left an internet inquiry, Dave called me within 15 minutes on a Saturday! He was very firendly and helpful. I had to drive two and a half hours to get to the dealer inquiry, Dave called me within 15 minutes on a Saturday! He was very firendly and helpful. I had to drive two and a half hours to get to the dealership and so had to trust Dave's responses. It was well worth the drive. Marty was very friendly and had to deal with two of us at the same time on a Sunday (yes, they're open on Sundays!). We both got the car we needed and he gave us very fair deals on prices and trade-in. I wouold highly recommend this dealership, and make sure to work with Marty. More

Lia Toyota offered me must less for my trade in and higher price on the new Toyota Highlander I was shopping for. It was a long, drawn out negotiation with the salesman leaving for long periods to talk higher price on the new Toyota Highlander I was shopping for. It was a long, drawn out negotiation with the salesman leaving for long periods to talk to sales manager. They acted like they were doing me a huge favor for accepting a trade in. Went to Northway Toyota and the beat Lia Toyota by $2500, better on the trade in price, better on the new Highlander price. Friendly service dept too. Go to Northway Toyota for a price too. More