Lia Toyota of Colonie
Schenectady, NY
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Finding the perfect truck! Finding the perfect truck wasn't easy, but working with Lia Toyota & Selena Dutcher they made it happen! If the truck didn't come with the options I w Finding the perfect truck wasn't easy, but working with Lia Toyota & Selena Dutcher they made it happen! If the truck didn't come with the options I wanted Selena worked endless to have them added & now I have the perfect truck. Thanks Lia Toyota & Selena More
Sarah was very friendly and helpful! Went in to look at leasing a new car, Sarah was extremely helpful and nice, really enjoyed dealing with her. Super friendly, not pushy, and got everyt Went in to look at leasing a new car, Sarah was extremely helpful and nice, really enjoyed dealing with her. Super friendly, not pushy, and got everything in order quickly and efficiently! Thanks so much! More
Selena Dutcher Treated with great customer service all staff very helpful got in my new 2017 4 Runner from show room floor to my home in just days. Would recommend L Treated with great customer service all staff very helpful got in my new 2017 4 Runner from show room floor to my home in just days. Would recommend Lia for future looking for a great dealership. More
Decision made easy Lia Toyota was great in helping me to sign on my purchase of a Toyota Highlander. The sales person, Bryan, was incredibly helpful, knowledgeable and s Lia Toyota was great in helping me to sign on my purchase of a Toyota Highlander. The sales person, Bryan, was incredibly helpful, knowledgeable and supportive. I couldn't have had a better experience More
Great experience buying our newTAV 4 at LeaToyota This our 4th Toyota from Lea and the experience was very positive. This car was for my wife and we both appreciated Sarah Keegan's help in making a gr This our 4th Toyota from Lea and the experience was very positive. This car was for my wife and we both appreciated Sarah Keegan's help in making a great choice. we plan to be back next year when I plan to purchase a new vehicle. More
Outstanding service From the moment I walked into this dealership, each and every employee was courteous and helpful. My sales person Brian was professional, respectfu From the moment I walked into this dealership, each and every employee was courteous and helpful. My sales person Brian was professional, respectful, and helpful. I didn't feel rushed as he answered all of my questions and took his time with me. I never felt pressured but, rather, felt like he genuinely wanted to help me choose the car that was best for my needs. More
Scammed. Thought I'd get a great deal. Looked that way. But was asked to come back later 'cause they were busy & had lots of deliveries to make that day. Came Thought I'd get a great deal. Looked that way. But was asked to come back later 'cause they were busy & had lots of deliveries to make that day. Came back at 6 and they were even busier. At the last minute, shortly before closing time, a young kid asked me to sign a flurry of papers after I had already given the dealer my old car's keys to "register the new car" including one that snuck by me that led to $1,850 more in deferred expenses than expected. Found out about that weeks later when TFS sent me the bills. More
Welcoming and easy The sales associate was extremely accommodating and helpful. This was my first experience buying a car and I would definitely return here in the futur The sales associate was extremely accommodating and helpful. This was my first experience buying a car and I would definitely return here in the future. More
GREAT TEAM EFFORT Robyn gave me the bad news. My 2004 Sequoia after 191,000 miles would cost to much to make needed repairs. Alex had already been asking if we were int Robyn gave me the bad news. My 2004 Sequoia after 191,000 miles would cost to much to make needed repairs. Alex had already been asking if we were interested in getting something newer. Alex worked hard to get to what we wanted to pay monthly and get a nice vehicle. Once my wife took a drive in the Highlander XLE with Selena, who was very well versed on the car, she was hooked!!! Great team effort by all!! Lia can be proud of all of you!! Thanks for the great experience on a day that started out a little cloudy!!! More
WILL be back! A few weeks ago I went into Lia Toyota of Colonie and surprisingly left with a beautiful new 2017 Rav4 lease (that same night!) I had walked in expect A few weeks ago I went into Lia Toyota of Colonie and surprisingly left with a beautiful new 2017 Rav4 lease (that same night!) I had walked in expecting to leave disappointed and empty handed. I anticipated pushy sales people, crappy prices and a lot of talking at me, not with me but Lia Toyota pleasantly surprised me in every way possible. Their showroom, sales staff, selection, prices.. my entire experience was unlike any other! I was a human, dealing with, humans. What was this place? That evening I worked with Selena Dutcher and a gentleman named Ron Nichols. Selena was so patient with all of my questions and working with both Ron and Selena made what is normally a difficult and exhausting process a breeze- Selena and Ron worked flawlessly together, something that I was impressed to see. They both were kind, personable, informative, knowledgeable, and I never questioned their sincerity. I didn't feel rushed or pressured and that certainly made all the difference in my decision to sign on the dotted line. Ron was well versed in the buying and leasing process as well as various NYS regulations, insurance and DMV laws, transfers, etc. which were not only foreign to me but have never been explained or offered in the past. I was more than pleased with my experience at Lia Toyota and will send anyone who is interested in a car to either Selena or Ron. I continue to love my new car and will definitely be back when my lease is up! More